Job summary
Acute Medicine is an integral part of front of house services within the Urgent and Emergency Care Centre. The speciality is focused on patients being in the right place first time and has strong links with primary care in an advisory, decision making and supportive role. The team work efficiently and effectively at pace to support early intervention, diagnosis and admission avoidance with the multi-disciplinary team focus. The service is interlinked with other services at the front of house including Accident and Emergency, and Same Day Emergency Care.
The strategic goals of the front of house are focused on the patient journey and experience which is pivotal in minimising risk and reducing harm. The Acute team are high performing and deliver organisational requirements of a well led service.
Main duties of the job
Post holders will be appointed at band 2 or band 3 depending upon qualifications.
Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.
Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)
Care certificate
Level 3 vocational qualification
or
Short courses and completion of
competency workbook equivalent
to Level 3 in a range of patient and
clinical care duties
and/or
Equivalent knowledge and
experience in a range of clinical
care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of
care and related procedures
- clinical observations
- knowledge of relevant
legislation
There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
Your Leadership Impact
Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Qualifications Band 3
Essential
- Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Care certificate
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation
Qualifications Band 2
Essential
- Must complete the care certificate within the 6 months probationary period and 'on the job training'; instruction will be provided - this is an NHS entry level requirement.
Knowledge
Essential
- Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
- Timekeeping, planning & prioritisation skills.
- Basic IT skills to use electronic patient records & other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Working knowledge of legislation underpinning care provision.
- Ability to demonstrate the importance of holistic person-centred care & related procedures.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Awareness of GDPR and the need for confidentiality
Experience
Essential
- Will complete all training whilst in role to undertake basic personal care procedures for patients.
Person Specification
Qualifications Band 3
Essential
- Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Care certificate
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation
Qualifications Band 2
Essential
- Must complete the care certificate within the 6 months probationary period and 'on the job training'; instruction will be provided - this is an NHS entry level requirement.
Knowledge
Essential
- Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
- Timekeeping, planning & prioritisation skills.
- Basic IT skills to use electronic patient records & other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Working knowledge of legislation underpinning care provision.
- Ability to demonstrate the importance of holistic person-centred care & related procedures.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Awareness of GDPR and the need for confidentiality
Experience
Essential
- Will complete all training whilst in role to undertake basic personal care procedures for patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
