South Tees Hospitals NHS Foundation Trust

Nursing and Quality Support Administrator

Information:

This job is now closed

Job summary

Previous applicants need not apply.

Please note this post is full time 37.5 hours.

An exciting opportunity has arisen for a Band 3 Nursing & Quality Support Administrator within the Nursing & Quality Directorate. This role supports the Deputy Director(s) of Nursing, as well as other Deputy and Assistant directors and the senior nurse management team within the Nursing & Quality portfolio. We are seeking a highly motivated individual who has excellent communication skills, the ability to exercise tact and discretion as well as being able to use initiative, passion and drive to support the work of the team across the organisation. Experience in the NHS would be an advantage but is not essential.

Main duties of the job

The post holder must possess excellent interpersonal, communication and organisational skills. The post holder will be required to provide high quality secretarial and administrative support to the Deputy Director(s) of Nursing, as well as a number of senior nurse leads, and Deputy and Assistant directors. The post holder must have experience in diary management, note taking and agenda setting as this post provides support to multiple high-level meetings. A working knowledge of Healthroster, Datix, E-Proc and Camis would be advantageous but is not essential as training will be provided to the successful candidate.

Please note this post may close at sufficient applicants.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

Your Leadership Impact

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Details

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CP-6639741-C

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications

Essential

  • GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2)
  • NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)

Knowledge

Essential

  • Good working knowledge of medical terminology
  • Ability to use Microsoft office packages - for PowerPoint presentations, to develop and manipulate spreadsheets and databases

Desirable

  • Working knowledge of the camis system
  • Working knowledge of the use of MS Teams and sharepoint

Experience

Essential

  • Exercise judgement when dealing with enquiries and resolving staff and patient problems.
  • Ability to work to tight deadlines in a busy environment.
Person Specification

Qualifications

Essential

  • GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2)
  • NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)

Knowledge

Essential

  • Good working knowledge of medical terminology
  • Ability to use Microsoft office packages - for PowerPoint presentations, to develop and manipulate spreadsheets and databases

Desirable

  • Working knowledge of the camis system
  • Working knowledge of the use of MS Teams and sharepoint

Experience

Essential

  • Exercise judgement when dealing with enquiries and resolving staff and patient problems.
  • Ability to work to tight deadlines in a busy environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Quality Governance Facilitator

Jane French

jane.french1@nhs.net

01642854433

Details

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CP-6639741-C

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Supporting documents

Privacy notice

South Tees Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)