South Tees Hospitals NHS Foundation Trust

Ward Clerk

This job is now closed

Job summary

7.5 Hours (Friday)

To provide a high-quality efficient administration and clerical service to unit staff, visitors and patients

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning

To input data regarding all admissions, transfers and discharges onto Patient Administration System.

Main duties of the job

To assist in the provision of high standard care by providing a high quality efficient administration and clerical service to unit staff, visitors and patients

Provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals facilitating effective communication.

To input data regarding all admissions, transfers and discharges onto Patient Administration System.

To work in a collaborative and co-operative manner and to recognise and respect their particular contribution within the care team.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team

Date posted

18 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

328-FCS-6968986

Job locations

Friarage Hospital

Northallerton

DL6 1JG

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Knowledge and Skills

Essential

Well developed interpersonal skills
Ability to communicate effectively and efficiently
Well developed computer skills

Qualifications and training

Essential

GCSE's A-C Maths & English or equivalent qualification / experience
NVQ 2 in Business Administration or equivalent experience.

Desirable

Knowledge of hospital computer systems: CaMis, Theatre Man, PACS, Ice Web Medical Terminology

Experience

Essential

Previous experience of working in a clerical environment

Desirable

Experience within the NHS

Personal Attributes

Essential

Ability to work well within a team
Places the patient at the centre of all they do
Uses own initiative

Person Specification

Knowledge and Skills

Essential

Well developed interpersonal skills
Ability to communicate effectively and efficiently
Well developed computer skills

Qualifications and training

Essential

GCSE's A-C Maths & English or equivalent qualification / experience
NVQ 2 in Business Administration or equivalent experience.

Desirable

Knowledge of hospital computer systems: CaMis, Theatre Man, PACS, Ice Web Medical Terminology

Experience

Essential

Previous experience of working in a clerical environment

Desirable

Experience within the NHS

Personal Attributes

Essential

Ability to work well within a team
Places the patient at the centre of all they do
Uses own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)