South Tees Hospitals NHS Foundation Trust

Secretarial Admin Team Leader

This job is now closed

Job summary

This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An opportunity has arisen within Medicine and Emergency Care Services for a motivated and forward thinking Team leader to join our hardworking, friendly and dependable secretarial and administration teams.

We are looking for a secretarial Team Leader to provide support and encouragement in the training and development of our administration teams, be proactive in streamlining and safeguarding processes, and be inspiring and imaginative in service improvement initiatives.

The postholder will oversee the Centre for Clinical Infection and Sleep Medicine secretarial teams with the support of the Admin Manager and Team Leader colleagues whom they will work closely alongside, partaking in regular 1:1's, team meetings and huddles.

We are a highly supportive and friendly team. Hard work, diplomacy and quick thinking is required, but we all help each other and work together to provide our teams with the skills and tools to provide a first class service.

We are looking for someone who is enthusiastic, resourceful and innovative and will be respectful, patient and supportive to all members of the team.

Main duties of the job

The postholder will be required to manage a team of staff and will be responsible for the coordination of duties across that team.

They will support new staff through the Induction, Training and Skills Framework, complete competence assessments as part of the probationary period process and monitor the work of all members of the team to ensure it meets clinical governance, data quality and KPI's. They will also undertake annual SDR's and Personal Development Plans.

The postholder will be required to demonstrate excellent communication, organisational and supervisory skills, and be able to work as an effective member of a multidisciplinary team,ensuring their team deliver an efficient service to service users including patients, clinicians, nurses and other key staff groups.

Please note this post will close at sufficient applicants.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Date posted

17 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

328-UE-6808133-A

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Knowledge and Skills

Essential

Excellent communication and interpersonal skills
Excellent planning, prioritisation and organisational skills
Substantial working knowledge of secretarial/clerical processes
Efficient and accurate word processing skills
Efficient and accurate proof reading skills
Substantial working knowledge of functionality of Patient Administration Systems

Experience

Essential

Must have demonstrable experience in Line Management and Leadership activities
Substantial Secretarial and administrative experience
Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet

Qualifications

Essential

NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
GCSE in Maths and English or Functional Skills, Level 2
Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
Short courses associated with People Management responsibilities
Must have demonstrable experience in Line Management and Leadership activities

Person Specification

Knowledge and Skills

Essential

Excellent communication and interpersonal skills
Excellent planning, prioritisation and organisational skills
Substantial working knowledge of secretarial/clerical processes
Efficient and accurate word processing skills
Efficient and accurate proof reading skills
Substantial working knowledge of functionality of Patient Administration Systems

Experience

Essential

Must have demonstrable experience in Line Management and Leadership activities
Substantial Secretarial and administrative experience
Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet

Qualifications

Essential

NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
GCSE in Maths and English or Functional Skills, Level 2
Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
Short courses associated with People Management responsibilities
Must have demonstrable experience in Line Management and Leadership activities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)