Ward Clerk

South Tees Hospitals NHS Foundation Trust

This job is now closed

Job summary

18 Hours per week to be worked over 2 days

To provide a high-quality efficient administration and clerical service to the renal ward, staff, visitors and patients.

Acting as first point of contact to service users, health care professionals and visitors either on the telephone or face-to-face.

To facilitate excellent communication and the ability to relay confidential and sensitive information with other wards and departments involved in patient care.

To input data in a timely manner regarding all admissions, transfers and discharges onto E'CAMIS.

Support of non-clinical workload e.g. audit and patient feedback and to be adaptable to work as is required by South Tees Hospitals NHS Foundation Trust.

Main duties of the job

To input data in a timely manner regarding all admissions, transfers and discharges onto E'CAMIS.

Act as first point of contact to service users, health care professionals and visitors either on the telephone or face-to-face.

Excellent communication skills and the ability to relay confidential and sensitive information with other wards and departments involved in patient care.

Please note this post may close at sufficient applicants.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

Your Leadership Impact

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Date posted

23 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

328-JCSM-6850385

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Knowledge

Essential

Well developed interpersonal skills
Ability to communicate effectively and efficiently
Well developed computer skills

Desirable

Working towards advanced computer skills

Experience

Essential

Previous experience of working in a clerical environment

Qualifications

Essential

GCSE's A-C or equivalent qualification / experience
NVQ 2 in Business Administration or equivalent experience.

Person Specification

Knowledge

Essential

Well developed interpersonal skills
Ability to communicate effectively and efficiently
Well developed computer skills

Desirable

Working towards advanced computer skills

Experience

Essential

Previous experience of working in a clerical environment

Qualifications

Essential

GCSE's A-C or equivalent qualification / experience
NVQ 2 in Business Administration or equivalent experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.