South Tees Hospitals NHS Foundation Trust

Clinical Support Worker / Clinical Support Worker Higher Level

This job is now closed

Job summary

Up to 37.5 Hours per week (Permanent)

We are looking to recruit within the outpatients services which are provided in Main Outpatients, Sir Robert Ogden Macmillan Centre and Scott Suite.

We provide outpatient care for numerous specialties including ENT, surgery, oncology, dermatology amongst others.

Post holders will be appointed at band 2 or band 3 depending upon qualifications.Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)Care certificateLevel 3 vocational qualificationorShort courses and completion ofcompetency workbook equivalentto Level 3 in a range of patient andclinical care dutiesand/orEquivalent knowledge andexperience in a range of clinicalcare duties equivalent to Level 3;- Theoretical knowledge- Experience of a range ofcare and related procedures- clinical observations- knowledge of relevantlegislation

There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.

Main duties of the job

Opportunities exist to develop your knowledge and skills which will enable the post holder to work across several specialties delivering high standards of care to patients

The post holder must have excellent communication skills, a positive attitude and be able to work effectively as part of a team

Previous experience of working within an outpatient department would be an advantage.

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Please note that this vacancy will close when we receive sufficient completed applications.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team

Date posted

21 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £25,674 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

328-FCS-6803967

Job locations

Friarage Hospital

Northallerton

DL6 1JG

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications (Band 3)

Essential

Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation
Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
Care certificate

Knowledge & Skills

Essential

Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication. (Band 2 & 3)
Time-keeping, planning and prioritisation skills (Band 2 & 3)
Basic IT skills to use electronic patient records and other Trust systems (Band 3)
Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity (Band 2)
Understanding of the importance of robust, accurate, clear, timely documentation (Band 3)

Experience (Band 3)

Essential

Experience of undertaking and recording clinical observations and escalation of changes or findings
Experience of working in health or social care.

Experience (Band 2)

Desirable

Experience of working in a care role.

Personal Attributes (Band 2 & 3)

Essential

Ability to work independently and as part of a team.

Person Specification

Qualifications (Band 3)

Essential

Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation
Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
Care certificate

Knowledge & Skills

Essential

Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication. (Band 2 & 3)
Time-keeping, planning and prioritisation skills (Band 2 & 3)
Basic IT skills to use electronic patient records and other Trust systems (Band 3)
Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity (Band 2)
Understanding of the importance of robust, accurate, clear, timely documentation (Band 3)

Experience (Band 3)

Essential

Experience of undertaking and recording clinical observations and escalation of changes or findings
Experience of working in health or social care.

Experience (Band 2)

Desirable

Experience of working in a care role.

Personal Attributes (Band 2 & 3)

Essential

Ability to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

Friarage Hospital

Northallerton

DL6 1JG

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)