South Tees Hospitals NHS Foundation Trust

Administration Assistant

This job is now closed

Job summary

Department: Paediatrics & Neonates

This post is to provide a clinical administration - typing service, based at The James Cook University Hospital in Middlesbrough.

This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Main duties of the job

We are looking for someone who is:

Wanting to gain invaluable experience across a wide variety of roles
An enthusiastic team player
Able to work flexibly
An excellent communicator with a high level of interpersonal skill
An accurate typist with OCR/RSA qualification or equivalent level typing qualification or experience
Able to type at an entry level of 50 words per minute, working towards 70 words per minute
Experienced in audio-typing (desirable)
Knowledgeable of Office, Outlook, including Word, Excel, Powerpoint, E-mail and Internet
Able to demonstrate efficient and accurate word processing skills
Committed to personal development with evidence of this
Able to demonstrate diplomacy, tact and sensitivity
Aware of the importance of confidentiality

If you believe you are the person we are looking for we would be glad to hear from you.

This vacancy will close when we receive sufficient completed applications.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions

Your Leadership Impact

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Date posted

07 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

328-WAC-6817705

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

KNOWLEDGE & SKILLS

Essential

Excellent communication and interpersonal skills
Efficient and accurate word processing skills
Understanding of clerical processes

Desirable

Experience in a clinical setting Knowledge of hospital patient administration system
Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures .
Knowledge of General Data Protection Regulations and patient confidentiality
Knowledge of medical terminology

QUALIFICATIONS & TRAINING

Essential

oOCR/RSA equivalent level typing qualification (or experience entry level of 50 words per minute typing working towards 70 words per minute)
oGCSE's A-C or equivalent qualification or experience
oNVQ 2 in Business Administration or equivalent experience

Desirable

oAudio-typing qualification or equivalent level of working experience with medical terminology

Experience

Essential

Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet

Desirable

Previous experience working within a team
Healthcare / NHS Trust experience
Administrative experience

Person Specification

KNOWLEDGE & SKILLS

Essential

Excellent communication and interpersonal skills
Efficient and accurate word processing skills
Understanding of clerical processes

Desirable

Experience in a clinical setting Knowledge of hospital patient administration system
Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures .
Knowledge of General Data Protection Regulations and patient confidentiality
Knowledge of medical terminology

QUALIFICATIONS & TRAINING

Essential

oOCR/RSA equivalent level typing qualification (or experience entry level of 50 words per minute typing working towards 70 words per minute)
oGCSE's A-C or equivalent qualification or experience
oNVQ 2 in Business Administration or equivalent experience

Desirable

oAudio-typing qualification or equivalent level of working experience with medical terminology

Experience

Essential

Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet

Desirable

Previous experience working within a team
Healthcare / NHS Trust experience
Administrative experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)