Ward Clerk
This job is now closed
Job summary
The Critical Care Directorate is seeking to appoint an efficient and motivated ward clerk/administrative assistant and will need to have excellent communication and organisational skills, be adaptable and have the ability to use their own initiative, whilst also having the ability to cope under pressure. A good telephone manner is essential. A knowledge of E-CaMIS/PAS/hospital systems are essential. Basic computer skills and typing skills would also be an advantage
Your duties will consist of a wide range of clerical work including retrieval and preparation of patient case notes, filing, updating specific ward related documentation/audits, photocopying, sorting and distribution of post, answering telephone calls and being a first point of contact within the ward/unit.
Critical Care Directorate is a very busy and interesting area in which to work, taking medical and surgical emergencies, it provides staff excellent experience and learning opportunities.
Main duties of the job
To act as first contact to the units within Critical Care
To input data in a timely manner including admissions, transfers and discharges onto the Patient Administration System and Medicus In House system.
Manage the maintenance of HCR's ensuring they are all up to date and filed correctly.
Deliver high standards of customer care.
Answer all telephone calls and take action or messages accordingly.
Be a point of communication for all staff.
Receive new patients, direct visitors and provide information to and from medical staff, and patients daily.
Manage daily incoming and outgoing mail.
General filing as requested.
Follow Trust Policies and Procedures relevant to the Administration role.
Support and deliver the administrative processes of the Trust, Centre and Directorate, ensuring that the correct information and documentation is provided and entered onto the relevant IT systems in real time.
Support the transfer and the discharge process by ensuring that all the relevant documentation is correctly filed in the case notes.
Please note this post may close at sufficient applicants.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
Your Leadership Impact
Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Details
Date posted
22 October 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
328-PCC-6523580
Job locations
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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