Job summary
We have an exciting secondment opportunity for a highly motivated, organised and enthusiastic person to come work within and lead our administration team in a role that will need an understanding of waiting lists, coding and data analysis along with line management skills.
This post requires someone with first hand experience and knowledge of the cardiology booking systems used within the department.
This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
Main duties of the job
Main duties of the job
You will be an key member of the team providing leadership and support, you will be responsible for the coordination of the day to day waiting lists for all CIU clinics, ensuring optimum clinic utilisation, minimum DNA levels and cancellations, coding validation for all diagnostics.
You will be responsible for the managing of department clinic databases and information systems to record and report important data for a number of different sources.
Provide support, guidance and line management to the CIU administration team. You will also offer support to the administration team in Cardiology outpatient department and the Friarage Cardiology Department
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions.
Your Leadership Impact
Leading Your Team to Success
Service Improvement for Beginners
Developing your Service Improvement Skills
The leadership and improvement programme aims to:
- Explore leadership within the NHS
- Promote Trust values and behaviours
- Develop your leadership effectiveness and skills
- Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Qualifications
Essential
- oNVQ Level 3 Supervisory /Management/ Business administration qualification or equivalent or significant recent leadership management experience .
- oMaths and English GCSE or equivalent (grade C or above)
- oSignificant experience in Office Administration
Desirable
- NVQ Level 4 in Business Administration (or equivalent) Recruitment and retention Training
Experience
Essential
- oDealing with people to maintain a high level of customer care.
- oExtensive knowledge of working to senior manager level.
- oExperience of working in a busy office environment.
- oExtensive knowledge of Microsoft Office.
- oUnderstanding of the data protection act and maintaining strict confidentiality Accurate minute taking skills essential to internal and external meetings and HR investigation/disciplinaries.
- Extensive experience in the service of Cardiology
- oNHS experience
- Line management of staff
Desirable
- oKnowledge of patient information systems (RIO
- oWorking with computer databases and extracting data
Knowledge and Skills
Essential
- oKnowledge of the full range of Cardiology diagnostics
- oWorking knowledge of Microsoft applications, business systems and Patient Information Systems
- oKnowledge of Trust Policies and Procedures
- oPrevious management experience
- oPrevious experience with coding of Outpatient procedures and PTL queries
Desirable
- Project Monitoring skills
Personal Attributes
Essential
- Effective problem solving skills
- Excellent communication skills with demonstrable ability to present complex or sensitive information to large groups of senior staff
- Proven ability to work alone and as part of a team
- Enthusiastic and cheerful
- High degree of personal integrity
- Excellent interpersonal skills, including tact and diplomacy
- Ability to deliver high quality work to deadline
- Good planning, prioritisation and time management skills
- Good negotiation and motivational skills
Person Specification
Qualifications
Essential
- oNVQ Level 3 Supervisory /Management/ Business administration qualification or equivalent or significant recent leadership management experience .
- oMaths and English GCSE or equivalent (grade C or above)
- oSignificant experience in Office Administration
Desirable
- NVQ Level 4 in Business Administration (or equivalent) Recruitment and retention Training
Experience
Essential
- oDealing with people to maintain a high level of customer care.
- oExtensive knowledge of working to senior manager level.
- oExperience of working in a busy office environment.
- oExtensive knowledge of Microsoft Office.
- oUnderstanding of the data protection act and maintaining strict confidentiality Accurate minute taking skills essential to internal and external meetings and HR investigation/disciplinaries.
- Extensive experience in the service of Cardiology
- oNHS experience
- Line management of staff
Desirable
- oKnowledge of patient information systems (RIO
- oWorking with computer databases and extracting data
Knowledge and Skills
Essential
- oKnowledge of the full range of Cardiology diagnostics
- oWorking knowledge of Microsoft applications, business systems and Patient Information Systems
- oKnowledge of Trust Policies and Procedures
- oPrevious management experience
- oPrevious experience with coding of Outpatient procedures and PTL queries
Desirable
- Project Monitoring skills
Personal Attributes
Essential
- Effective problem solving skills
- Excellent communication skills with demonstrable ability to present complex or sensitive information to large groups of senior staff
- Proven ability to work alone and as part of a team
- Enthusiastic and cheerful
- High degree of personal integrity
- Excellent interpersonal skills, including tact and diplomacy
- Ability to deliver high quality work to deadline
- Good planning, prioritisation and time management skills
- Good negotiation and motivational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
