South Tees Hospitals NHS Foundation Trust

Clinical Support Worker Higher Level

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join our nursing team in the Department of Reproductive Medicine at The James Cook University Hospital. Our busy department delivers around 350 cycles of in-vitro fertilisation (IVF) per year as well as a range of other fertility treatments, and is licensed by the Human Fertilisation and Embryology Department (HFEA). Visits to the unit are welcome.

Applicants must have:

  • Numeracy and Literacy Level 2 (GCSE A-C/4-9 equivalent)
  • Care certificate
  • Level 3 vocational qualification:
    • or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;- Theoretical knowledge- Experience of a range of care and related procedures- clinical observations- knowledge of relevant legislation

Main duties of the job

The post holder will be an active member of the multi-disciplinary team (MDT), undertaking personal care activities, delegated clinical care duties including clinical observations as directed by registered professionals and within clearly defined parameters, to provide healthcare and support that is individualised to the patient needs.

The post holder will update and maintain accurate records of any care provision and update and escalate any concerns from their observations and activities to the appropriate registered professional. This role also requires the post holder to undertake some administrative duties, ie notes preparation for clinic and recording of activity.

The post holder has a personal responsibility and duty of care to patients/service users; they are expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections.

They must also promote dignity, privacy, and respect, to deliver compassionate, safe,high-quality patient care.

Applicants must have experience of working in health or social care and experience of undertaking and recording clinical observations and escalation of changes or findings

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions

Your Leadership Impact

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Details

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum (pro rata)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

328-WAC-6633656

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Job description

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications and Training

Essential

  • Numeracy & Literacy Level 2
  • Care certificate
  • Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

Desirable

  • Attendance at foundation improvement training and the new and aspiring leaders program within first year of role

Experience

Essential

  • Experience of working in health or social care.
  • Experience of undertaking and recording clinical observations and escalation of changes or findings.

Desirable

  • Experience of working in an NHS care role.

KNOWLEDGE & SKILLS

Essential

  • Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
  • Time-keeping, planning and prioritisation skills.
  • Basic IT skills to use electronic patient records and other Trust systems.
  • Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
  • Working knowledge of legislation underpinning care provision.
  • Ability to demonstrate the importance of holistic personcentred care and related procedures.
  • Ability to demonstrate the importance of holistic personcentred care and related procedures.
  • Understanding of the importance of robust, accurate, clear, timely documentation.
  • Attention to detail.
  • Insight into behaviours and skills of a carer and the need for effective team work.
  • Knowledge of Safeguarding.
  • Understanding work-related boundaries.
  • Awareness of GDPR and the need Familiarity with current NHS and social care policies. Working knowledge of STHFT policies and procedures. All will be assessed through application and Interview 7 for confidentiality

Personal Attributes

Essential

  • Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
  • Caring and empathetic.
  • Motivated and with a pro-active approach.
  • Ability to work independently and as part of a team.
  • Committed to providing high quality patient care.
  • Willingness to undertake job related training and multidisciplinary competencies for more effective patient care.
  • Personal resilience.
  • Ability to work calmly and effectively under pressure.
Person Specification

Qualifications and Training

Essential

  • Numeracy & Literacy Level 2
  • Care certificate
  • Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation

Desirable

  • Attendance at foundation improvement training and the new and aspiring leaders program within first year of role

Experience

Essential

  • Experience of working in health or social care.
  • Experience of undertaking and recording clinical observations and escalation of changes or findings.

Desirable

  • Experience of working in an NHS care role.

KNOWLEDGE & SKILLS

Essential

  • Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
  • Time-keeping, planning and prioritisation skills.
  • Basic IT skills to use electronic patient records and other Trust systems.
  • Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
  • Working knowledge of legislation underpinning care provision.
  • Ability to demonstrate the importance of holistic personcentred care and related procedures.
  • Ability to demonstrate the importance of holistic personcentred care and related procedures.
  • Understanding of the importance of robust, accurate, clear, timely documentation.
  • Attention to detail.
  • Insight into behaviours and skills of a carer and the need for effective team work.
  • Knowledge of Safeguarding.
  • Understanding work-related boundaries.
  • Awareness of GDPR and the need Familiarity with current NHS and social care policies. Working knowledge of STHFT policies and procedures. All will be assessed through application and Interview 7 for confidentiality

Personal Attributes

Essential

  • Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
  • Caring and empathetic.
  • Motivated and with a pro-active approach.
  • Ability to work independently and as part of a team.
  • Committed to providing high quality patient care.
  • Willingness to undertake job related training and multidisciplinary competencies for more effective patient care.
  • Personal resilience.
  • Ability to work calmly and effectively under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Quality Manager

Catherine Bedford

catherine.bedford1@nhs.net

01642854856

Details

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum (pro rata)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

328-WAC-6633656

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Supporting documents

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