Job summary
37.5 Hours per week (Permanent)
We are looking to recruit a motivated and enthusiastic Senior Healthcare Assistant to complement our welcoming multi-disciplinary team within Eye Outpatients at The James Cook University Hospital.
Please note that this vacancy will close when we receive sufficient completed applications.
Previous applicants need not apply
Main duties of the job
The department currently offers a range of services for adult patients accessing the service for elective and acute treatment. The successful candidate will be based at The James Cook University Hospital Eye OPD and occasionally may be asked to work across sites at our Eye OPD at The Friarage Hospital, delivering safe, effective, high quality care to our patients.
This is a great opportunity to join our team and to be involved in the future of Ophthalmology care here at The James Cook University Hospital.
This vacancy will close once sufficient applications have been received.
If you require further information about the post, please contact
Gay-Ann M. Tisuela, Interim Department Manager on 01642 850850 ext.54041 or 56950
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3,5 and 7.
About us
South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.
The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.
The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Education and Qualifications
Essential
- Numeracy and Literacy Level 2
- Care certificate
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation
Knowledge
Essential
- Ability to demonstrate the importance of holistic personcentred care and related procedures.
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Working knowledge of legislation underpinning care provision.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Attention to detail.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Awareness of GDPR and the need Familiarity with current NHS and social care policies. Working knowledge of STHFT policies and procedures. All will be assessed through application and Interview 8 for confidentiality
- Understanding work-related boundaries.
Experience
Essential
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Desirable
- Experience of working in an NHS care role.
Personal Attributes
Essential
- Ability to work independently and as part of a team.
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and Ability to travel between the sites from which the Trust undertakes its business or 9 social care colleagues and other professionals.
- Caring and empathetic
- Motivated and with a pro-active approach.
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multidisciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
Person Specification
Education and Qualifications
Essential
- Numeracy and Literacy Level 2
- Care certificate
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation
Knowledge
Essential
- Ability to demonstrate the importance of holistic personcentred care and related procedures.
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Working knowledge of legislation underpinning care provision.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Attention to detail.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Awareness of GDPR and the need Familiarity with current NHS and social care policies. Working knowledge of STHFT policies and procedures. All will be assessed through application and Interview 8 for confidentiality
- Understanding work-related boundaries.
Experience
Essential
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Desirable
- Experience of working in an NHS care role.
Personal Attributes
Essential
- Ability to work independently and as part of a team.
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and Ability to travel between the sites from which the Trust undertakes its business or 9 social care colleagues and other professionals.
- Caring and empathetic
- Motivated and with a pro-active approach.
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multidisciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
