Colposcopy Administration Support Assistant

Job summary

This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We have an exciting opportunity for experienced and enthusiastic administration support assistants to join our Colposcopy Administration Team.

The colposcopy administrative support assistants working flexibly, will provide an effective and efficient administrative support to the whole colposcopy service.

Supporting the colposcopy coordinator and the nursing team, the administration support assistants will assist in helping to ensure that our patients have a smooth pathway through the service and that all aspects of the administration associated with that episode of care is dealt with accurately, speedily and confidentially.

The post holders will understand the importance of information governance and will demonstrate excellent communication skills and customer care.

This post will close once sufficient applications have been received.

Main duties of the job

The post holders will receive training and duties will include:

• Competent in the use of the booking systems / appointments using E-AMIS and the Infoflex database.
• Understanding of the direct referral process into Colposcopy
• To organise and manage outstanding results effectively.
• Retrieving letters from the infoflex system database and forwarding to relevant people i.e. GP's, Patients.
• Ability to liaise effectively with other MDT members involved within the Colposcopy Services i.e. cytology / histology labs, Cervical Screening Services, SQAS.
• Manage the Colposcopy Diary and organise meetings where appropriate.
• Direct telephone contact with patients as requested.
• Handling of incoming and outgoing mail.
• Awareness of and adherence to NHSCSP documentation and protocols (particularly publication 20).

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

About us

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

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