Receptionist

South Tees Hospitals NHS Foundation Trust

This job is now closed

Job summary

Department - Dermatology

Base - One Life, Middlesbrough

The post holder will provide a high quality reception service to patients attending outpatient clinics as well as maintaining an effective appointments system. Main duties will be to greet patients and arrange their further appointments as instructed by the clinical staff. You will be dealing with a wide range of enquires on a face to face basis as week as over the telephone and you will obtain and update patient information using the main hospital computer system (CaMIS)

Main duties of the job

Our ideal candidate will need excellent customer care skills to deal with all people in a pleasant, polite and effective manner. Computer skills are required and you should have a good standard of numeracy and literacy. You must be able to think through problems using your own initiative. Commitment to work as part of a departmental team is very important. The workload is busy and physical and you will be expected to work with speed and of course accuracy at all times.

Please note this post will close at sufficient applicants.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Please note this post will close at sufficient applicants.

Date posted

22 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-HNO-5833744

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Job description

Job responsibilities

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Job description

Job responsibilities

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Person Specification

Qualifications

Essential

GCSE in Maths and English or equivalent experience
NVQ 2 in Business Administration or equivalent experience

Knowledge and Skills

Essential

Excellent communication and interpersonal skills
Understanding of clerical processes

Experience

Desirable

Healthcare / NHS Trust Experience
Previous experience working within a team
Customer Service Experience

Person Specification

Qualifications

Essential

GCSE in Maths and English or equivalent experience
NVQ 2 in Business Administration or equivalent experience

Knowledge and Skills

Essential

Excellent communication and interpersonal skills
Understanding of clerical processes

Experience

Desirable

Healthcare / NHS Trust Experience
Previous experience working within a team
Customer Service Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.