ICT Clinical System Trainer

South Tees Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

A vacancy has arisen within the ICT Applications Support Team for a motivated and enthusiastic ICT Clinical Systems Trainer to join a team of staff in the development, maintenance, support of the ICT systems. The post holder will be part of the dedicated team specialised in supporting the training and delivery of existing IT systems; mainly voice recognition technology (FFT), Evolve Clinical Noting for letter generation and electronic storage for around 1,100 clinical and support staff across the South Tees Trust sites. The post holder will also be part of the training for the communications system called Vocera, which will initially be introduced for 100 medical staff and which may grow in the future.

Main duties of the job

The post holder will work as part of the Trust's ICT Systems Support Services Team providing all aspects of initial and support training for voice recognition software, Evolve and Vocera.

The successful candidate will assist in the ongoing development of the service to achieve corporate objectives in line with the Trust's strategic framework and in accordance with agreed technical standards.

Extensive experience in the training of voice recognition software and workflow is essential. Experience in the training of Evolve Clinical Noting is essential. Experience of Vocera is not essential but is desirable as the post holder will receive training as part of the Vocera implementation.

The ideal candidate will be educated to Degree level or an equivalent professional qualification in a computer related or training discipline. An excellent working knowledge of delivering adult training, creating training plans, stakeholder engagement, managing change process and administration workflows and a keen interest in system technologies is required along with excellent problem solving and communication skills.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to

Explore leadership within the NHS

Promote Trust Values and Behaviours

Develop your Leadership effectiveness and skills

Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Date posted

12 September 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CP-5291346-D

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person Specification

Qualifications

Essential

  • Level 4 in education training
  • Extensive knowledge in use of major clinincal systems

Desirable

  • ECDL

Experience

Essential

  • The ability to produces concise technical documentation, policies and procedures.
  • Excellent presentation skills, facilitation skills and the ability to analyse training needs

Desirable

  • Knowledge of system security issues and policies.

Knowledge

Essential

  • experience in major clinincal system use and training
  • Knowledge of teh learning cycle and different learning styles

Desirable

  • Working knowledge of e-learning packages
  • Knowldge of voice recognition software
Person Specification

Qualifications

Essential

  • Level 4 in education training
  • Extensive knowledge in use of major clinincal systems

Desirable

  • ECDL

Experience

Essential

  • The ability to produces concise technical documentation, policies and procedures.
  • Excellent presentation skills, facilitation skills and the ability to analyse training needs

Desirable

  • Knowledge of system security issues and policies.

Knowledge

Essential

  • experience in major clinincal system use and training
  • Knowledge of teh learning cycle and different learning styles

Desirable

  • Working knowledge of e-learning packages
  • Knowldge of voice recognition software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

ICT System Suport Services Manager

Angela Hopton

a.hopton@nhs.net

01642835833

Date posted

12 September 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CP-5291346-D

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW


Supporting documents

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