South Tees Hospitals NHS Foundation Trust

ERostering System Support Officer

Information:

This job is now closed

Job summary

The post holder will be a key member of the e-rostering team and will facilitate the delivery of the project by supporting all associated rostering processes. The post holder will also provide systems administration support and training required for future electronic rostering project implementations and on an ongoing basis.

Main duties of the job

  • Assisting the team with the administration of the all packages associated with the e-rostering system
  • Undertake the rostering support role
  • Provide daily phone support to End Users
  • Completing any other project support and administrative actions required to facilitate a successful outcome of the project or any projects associated with use of the E-rostering/Safecare systems
  • Provide system administration ensuring accurate maintenance of data within the system, allocation of appropriate user responsibilities and troubleshooting of issues / errors
  • Maintenance of high-quality data within the system through data cleansing
  • Support the project manager and project support team as required
  • Provide support day to day for users diagnosing and remedying errors or malfunctions where able
  • To provide data on an ad hoc basis as required
  • Attend meetings, take notes, type meeting minutes and collate agenda's
  • To collect and prepare activity data as required including efficiency indicators on roster production, utilisation of staff and performance of the software
  • To participate in analysis and audit of information produced by the e-rostering/Safecare systems
  • Understand the clinical governance requirements for all areas to ensure Rosters are being administered accordingly.
  • Responsible for the production of detailed reports for Manager

Please note this post may close at sufficient applicants.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Details

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CP-5066923-C

Job locations

The James Cook University Hospital

Middlesbrough

TS4 3BW


Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person Specification

Knowledge

Essential

  • Previous experience of working with an electronic rostering system is essential, demonstrable knowledge of the HealthRoster system administration practice and procedures.
  • Previous experience providing specialist advice and troubleshooting with regards to rostering using an electronic system
  • Previous experience of working to tight deadlines and an ability to adapt to change quickly and dynamically
  • Understanding of data protection principles
  • Effective oral and written communication skills

Qualifications

Essential

  • NVQ level 3 or equivalent experience

Desirable

  • Degree in an appropriate subject
Person Specification

Knowledge

Essential

  • Previous experience of working with an electronic rostering system is essential, demonstrable knowledge of the HealthRoster system administration practice and procedures.
  • Previous experience providing specialist advice and troubleshooting with regards to rostering using an electronic system
  • Previous experience of working to tight deadlines and an ability to adapt to change quickly and dynamically
  • Understanding of data protection principles
  • Effective oral and written communication skills

Qualifications

Essential

  • NVQ level 3 or equivalent experience

Desirable

  • Degree in an appropriate subject

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Middlesbrough

TS4 3BW


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HealthRoster Lead

Dee Patel

dharmista.patel@nhs.net

01642854469

Details

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CP-5066923-C

Job locations

The James Cook University Hospital

Middlesbrough

TS4 3BW


Supporting documents

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