Job summary
This role is offered on a fixed term/secondment basis for 12 months. The hours are full-time, 37.5 hours per week. Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of apossible secondment.
GHC operates Sexual Assault and Referral Centres (SARCs) on 2 sites, Hope House, Gloucester and The Gables, Swindon.
GHC operationally manages the clinical activity for both sites, together with non-clinical activity in Hope House. The non-clinical activity and the SARC facility in Swindon is provided via a subcontract with a third sector provider, First Light.
The SARC service is currently working towards ISO15189 accreditation, an FSR requirement. The SARC operational & quality manager is a key role both in the day-to-day management of SARC Services and in implementing and maintaining the ISO15189 Quality Management System
Main duties of the job
The Sexual Assault Referral Centre (SARC) Service and Quality Manager is a responsible for for operational and day to day management of SARC Services. Ensuring high quality and effective delivery of the service; managing financial, physical and human resources to comply with the requirements of robust operational governance and delivery against commissioned specifications.
In addition the post holder is the quality lead for SARC Services, responsible for establishing, implementing and maintaining the ISO15189 Quality Management System (QMS) to ensure the compliance to ISO15189 and the Forensic Science Regulators (FSR) Codes of Practice and Conduct and its relevant appendices.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Job description
Job responsibilities
Responsible for operational and day to day management of SARC Services.
Responsible for developing services as required by GHC and commissioning intentions, driving forward the service improvement agenda and ensuring services are delivered in line with local and national frameworks.
To be the quality lead for SARC Services and make decisions regarding the Quality Management System in liaison with First Light.
Responsible for establishing, implementing and maintaining the ISO15189 Quality Management System (QMS). To ensure the compliance of SARC services to ISO15189 and the Forensic Science Regulators (FSR) Codes of Practice and Conduct and its relevant appendices.
To achieve and maintain United Kingdom Accreditation Service (UKAS) accreditation, ensuring that processes needed for the quality management system are established, implemented, and maintained.
The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -https://www.gov.uk/browse/visas-immigration/work-visas
Job description
Job responsibilities
Responsible for operational and day to day management of SARC Services.
Responsible for developing services as required by GHC and commissioning intentions, driving forward the service improvement agenda and ensuring services are delivered in line with local and national frameworks.
To be the quality lead for SARC Services and make decisions regarding the Quality Management System in liaison with First Light.
Responsible for establishing, implementing and maintaining the ISO15189 Quality Management System (QMS). To ensure the compliance of SARC services to ISO15189 and the Forensic Science Regulators (FSR) Codes of Practice and Conduct and its relevant appendices.
To achieve and maintain United Kingdom Accreditation Service (UKAS) accreditation, ensuring that processes needed for the quality management system are established, implemented, and maintained.
The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -https://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
Management Experience in Healthcare
Essential
- Management experience in healthcare
Desirable
Relevant experince in healthcare
Essential
- Have relevant experience working in healthcare systems
Desirable
- Demonstrate a good understanding of countywide service provision
Other
Essential
- Prepared to provide DNA sample for DNA elimination database
Person Specification
Management Experience in Healthcare
Essential
- Management experience in healthcare
Desirable
Relevant experince in healthcare
Essential
- Have relevant experience working in healthcare systems
Desirable
- Demonstrate a good understanding of countywide service provision
Other
Essential
- Prepared to provide DNA sample for DNA elimination database
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
