Gloucestershire Health and Care NHS Foundation Trust

Administrative Support Officer

The closing date is 29 March 2026

Job summary

This role is offered on a permanent basis. The hours are part-time, 30 hours per week.

We are looking for an experienced and enthusiastic administrator to be part of the Operational Team. We need someone with experience of taking minutes at meetings, circulating meeting papers, organising diaries, arranging meetings, drafting correspondence, with excellent communication skills. You will need to be educated to NVQ level 3 in Business Administration, or if you have equivalent NHS experience and have a vocational level 2, you will be supported and expected to complete the level 3 qualification whilst in post. You will be supported to further develop your skills and experience.

The administrator will work closely with the Executive Personal Assistant to the Chief Operating Officer and Deputy Chief Operating Officers. The role is busy and varied with no two days the same, working 30 hours a week, Monday to Friday.

Main duties of the job

To provide full range of secretarial and administration support

Work closely, as part of a team with the Senior Executive PA to the Chief Operating Officer

To use own initiative in prioritising workload to ensure deadlines are met. When appropriate propose changes to working practices

To use Microsoft office packages to produce reports, spreadsheets, presentations and emails to a high quality standard

To undertake any other administrative duties as and when required

To provide cover for the Senior Executive PA to the Chief Operating Officer

Assist with diary management and schedule a variety of meetings on behalf of the COO and DCOOs.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Date posted

17 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

327-26-194

Job locations

Edward Jenner Court

Pioneer Avenue, Brockworth Business Park

Gloucester

GL3 4AW

Job description

Job responsibilities

To produce documentation including minutes, agendas, presentations, action logs to a high accurate standard.

Assist with complex diary demands and travel arrangements for the COO and DCOOs.

To undertake other administrative duties as required by the COO and DCOOs including HR processes such as sickness monitoring, leave approval, scheduling and recording of appraisals and assisting with recruitment.

Arrange workshops and be responsible for hospitality and the booking of venues.

To ensure meetings rooms are appropriately equipped and maintained before use.

Liaise with the Senior Executive PA to the COO on maintaining a comprehensive electronic filing system to ensure visibility across the department.

To be flexible in traveling/working between all Trust sites, where required.

Schedule site visits for the COO and DCOOs across a variety of Services.

To be responsible for a number of office systems including ordering stationery, raising purchase orders and payment of invoices.

To answer internal and external telephone enquiries and take appropriate action.

Maintain confidentiality at all times.

To provide effective communications and relationships with internal and external contacts, ensuring that messages and relations contribute positively to the Trusts reputation and credibility.

Actively participate in team meetings and discussions with colleagues to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For moreinformationplease visithttps://www.gov.uk/browse/visas-immigration/work-visas