Job summary
Do you want to play a key role in building a culture where improvement thrives every day? Are you motivated by the opportunity to work collaboratively with staff,patients, and carers to address challenges creatively and sustainably?
Do you have a passion for helping people learn, grow, and develop their skills?
Are you curious, datadriven, and committed to applyingevidence-basedmethods to improve services?
If so, the Quality Improvement Team has an exciting opportunity foraBand7 Quality Improvement Lead.
In this role, you will lead the development, planning, delivery, and review of Gloucestershire Health and Care'sImprovement Training Programme. You will alsoprovideexpert guidance, coaching, and support to staff leading quality improvement projects across the organisation.
Whatwe're looking for:
If you areready tomake a meaningfulimpactto organisational effectiveness and are committed to supporting a culture where continuous improvement is embedded in everyday practice, we wouldlove to hear from you!
Main duties of the job
This role is offered on a fixed term/secondment basis for 9 months. The hours are part-time, 30 hours per week.
Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment.
Training
Supporting Improvement work
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Provide guidance,coachingand support to improvement projects, ensuring effective application of improvement tools which result in quantifiable and sustainable improvements to quality, performance, andefficiency.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification
Delivering improvement training
Responsible for developing, planning and delivering Quality Improvement training for teams, in line with the Trusts approved improvement methodology.
Providing high quality training in Quality Improvement tools as part of the Quality Improvement training programme.
Designing, delivering, and facilitating face to face and onlineworkshops/programmes/events to share good practice and experiences of improving services.
Raise the profile and support the development of the QI intranet and internet pages. Provide staff with useful links to resources to assist with improvement, initiate and contribute to active discussions and contribute resources to help maintain an up-todate repository of best practice.
Evaluating training performance and taking proactive action to improve delivery, learning outcomes and impact.
Ensure effective use of training resources, minimising costs, and avoiding unnecessary waste.
Supporting improvement projects
To lead on assigned improvement projects as required, ensuring adherence to the GHC improvement methodology and robust application of improvement principles.
Provide guidance, coaching and support to improvement projects, ensuring effective application of improvement tools which result in quantifiable and sustainable improvements to quality, performance, and efficiency.
Provide guidance, support and coaching to project leads in their improvement activities.
Provide guidance support and coaching to project team members including Experts by Lived Experience
To ensure that strong relationships are established across all directorates so that evidence-based practice is applied when facilitating improvement and any redesign, so that high quality standards of clinical care are delivered.
To ensure Quality Improvement work identifies clear measurable outcomes and can show how benefits have been realised.
Maintain effective relationships with key stakeholders, maintaining commitment and influencing change at all levels.
Work with the QI Managers to enable staff to link improvement work with the Trustwide annual clinical audit process, providing support with quality improvement methods to audit leads, driving compliance with identified standards.
Ensure robust data analysis drives improvement projects and support colleagues with understanding their data.
To analyse data from various sources, interpret and evaluate this to propose a range of options, conveying complex information in a simple and understandable manner.
Support colleagues to understand any potential health inequities because of their projects and support colleagues to drive QI to improve identified health inequities in line with the Trusts Better Health strategic aim.
To support value stream mapping sessions to identify quality and cost factors that inform strategic cost improvement programme initiatives.
Identification of potential research opportunities using a robust project scoping process
To lead the planning and implementing of new ways of working from learning acquired using QI tools and methodologies.
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification
Delivering improvement training
Responsible for developing, planning and delivering Quality Improvement training for teams, in line with the Trusts approved improvement methodology.
Providing high quality training in Quality Improvement tools as part of the Quality Improvement training programme.
Designing, delivering, and facilitating face to face and onlineworkshops/programmes/events to share good practice and experiences of improving services.
Raise the profile and support the development of the QI intranet and internet pages. Provide staff with useful links to resources to assist with improvement, initiate and contribute to active discussions and contribute resources to help maintain an up-todate repository of best practice.
Evaluating training performance and taking proactive action to improve delivery, learning outcomes and impact.
Ensure effective use of training resources, minimising costs, and avoiding unnecessary waste.
Supporting improvement projects
To lead on assigned improvement projects as required, ensuring adherence to the GHC improvement methodology and robust application of improvement principles.
Provide guidance, coaching and support to improvement projects, ensuring effective application of improvement tools which result in quantifiable and sustainable improvements to quality, performance, and efficiency.
Provide guidance, support and coaching to project leads in their improvement activities.
Provide guidance support and coaching to project team members including Experts by Lived Experience
To ensure that strong relationships are established across all directorates so that evidence-based practice is applied when facilitating improvement and any redesign, so that high quality standards of clinical care are delivered.
To ensure Quality Improvement work identifies clear measurable outcomes and can show how benefits have been realised.
Maintain effective relationships with key stakeholders, maintaining commitment and influencing change at all levels.
Work with the QI Managers to enable staff to link improvement work with the Trustwide annual clinical audit process, providing support with quality improvement methods to audit leads, driving compliance with identified standards.
Ensure robust data analysis drives improvement projects and support colleagues with understanding their data.
To analyse data from various sources, interpret and evaluate this to propose a range of options, conveying complex information in a simple and understandable manner.
Support colleagues to understand any potential health inequities because of their projects and support colleagues to drive QI to improve identified health inequities in line with the Trusts Better Health strategic aim.
To support value stream mapping sessions to identify quality and cost factors that inform strategic cost improvement programme initiatives.
Identification of potential research opportunities using a robust project scoping process
To lead the planning and implementing of new ways of working from learning acquired using QI tools and methodologies.
Person Specification
Qualifications
Essential
- Educated to a degree level or equivalent level of experience of working in a health and care setting acquired through training and experience to Masters' level equivalent
- Evidence of further education in improvement eg Gold coaching, QSIR, lean/sigma or able to demonstrate working towards this
- Evidence of continuing professional development
Desirable
Experience
Essential
- Must understand the background to and aims of current health and social care policy and appreciate the implications of this on improvement
- Experience of supporting change initiatives
- Experience of supporting teams/groups through change
- Experience of delivering training to cross functional groups
- Experience of analysing complex data and applying it to support improvement initiatives
- Experience of working alongside and supporting Experts by Experience in improvement work
Desirable
- Experience of leading significant projects that have led to quantifiable improvements
Person Specification
Qualifications
Essential
- Educated to a degree level or equivalent level of experience of working in a health and care setting acquired through training and experience to Masters' level equivalent
- Evidence of further education in improvement eg Gold coaching, QSIR, lean/sigma or able to demonstrate working towards this
- Evidence of continuing professional development
Desirable
Experience
Essential
- Must understand the background to and aims of current health and social care policy and appreciate the implications of this on improvement
- Experience of supporting change initiatives
- Experience of supporting teams/groups through change
- Experience of delivering training to cross functional groups
- Experience of analysing complex data and applying it to support improvement initiatives
- Experience of working alongside and supporting Experts by Experience in improvement work
Desirable
- Experience of leading significant projects that have led to quantifiable improvements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
