Gloucestershire Health and Care NHS Foundation Trust

Team Administrator - Learning Disabilities

The closing date is 19 February 2026

Job summary

This role is offered on a permanent basis. The hours are part-time, 13.5 hours per week

We have an exciting opportunity for an Administrator to join the CheltenhamLearning Disability Services Team. This is a full time post or part time may be considered for a job share for the right candidate. This post provides support to the team, service and our patients.

The successful candidate will work as a part of a team providing comprehensive and confidential Administration support to the Learning Disability multidisciplinary team in accordance with the requirements of the service as led by the Team Manager and Locality Support Services Manager.

Working in conjunction with colleagues, service users and internal and external stakeholders. the post holder will directly contribute to the efficient running of the Learning Disability service.

Main duties of the job

The post holder will work to provide administrative support to within the Learning Disability Services.

This would include being confident in using a number of office systems and be able to maintain/update information of the Trust's patient information system (RIO). Be able to communicate effectively with a wide range of people including colleagues and members of the public via telephone and/or in person, ensuring at all times that a professional approach is presented.The role would also include actively supporting team meetings - co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. To ensure that Minutes are accurate, well written and presented, and effectively distributed in a timely manner.

As a highly valued member of the Admin support team cover when required to meet the service demands,( including providing support with recording of leave, sickness absences and bank shifts onto the relevant computer systems as directed by the Team Manager. To support with organisation of induction packs, interviews, time sheets and documentation relating to recruitment paperwork and support with the MDT meeting (minute taking) .

The qualifications, training & experience requirements for the role are underlined in the Job Description/Person Specification . Any applicant who does not meet the criteria will not be shortlisted.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Date posted

06 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

327-25-1091-A

Job locations

Leckhampton Lodge/ Sherborne House

Charlton Lane

Cheltenham

GL53 9DZ

Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Please refer to the Additional Information attachment before submitting your application.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Job description

Job responsibilities

Please refer to the Additional Information attachment before submitting your application.

Person Specification

Qualifications and Experience

Essential

GCSE level grade C education or equivalent Good literacy and numeracy skills
NVQ Level 3 in administration or equivalent.
Proven experience of unsupervised administrative work in a busy office environment
Experience of using customer/patient information system
Minute-taking, Audio/digital typing

Desirable

Previous experience of working within the NHS
Previous experience of working within mental health

Personal Skills, Abilities and Attributes

Essential

Ability to communicate effectively in both verbal and written form
Ability to work effectively both autonomously and as part of a team
Ability to demonstrate an empathetic and sensitive approach when dealing with people
Good organisation and time-management skills
Proactive approach - able to work on own initiative

Other requirements

Essential

Ability to travel around the locality as requested, independently and efficiently.

Person Specification

Qualifications and Experience

Essential

GCSE level grade C education or equivalent Good literacy and numeracy skills
NVQ Level 3 in administration or equivalent.
Proven experience of unsupervised administrative work in a busy office environment
Experience of using customer/patient information system
Minute-taking, Audio/digital typing

Desirable

Previous experience of working within the NHS
Previous experience of working within mental health

Personal Skills, Abilities and Attributes

Essential

Ability to communicate effectively in both verbal and written form
Ability to work effectively both autonomously and as part of a team
Ability to demonstrate an empathetic and sensitive approach when dealing with people
Good organisation and time-management skills
Proactive approach - able to work on own initiative

Other requirements

Essential

Ability to travel around the locality as requested, independently and efficiently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Leckhampton Lodge/ Sherborne House

Charlton Lane

Cheltenham

GL53 9DZ

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Leckhampton Lodge/ Sherborne House

Charlton Lane

Cheltenham

GL53 9DZ

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)