Gloucestershire Health and Care NHS Foundation Trust

Assistant Medical Secretary

The closing date is 19 January 2026

Job summary

This role is offered on a permanent basis. The hours are part-time, 15 hours per week.

We have an exciting opportunity for a part-time Assistant Medical Secretary post to support the Memory Assessment Service at Sherborne House, Cheltenham. The Memory assessment service (MAS) forms part of the countywide community team. There are 2 Consultants and the post entails supporting the Medical Secretary in providing a full secretarial service by typing of digital dictation from clinics, with appropriate distribution etc, and assisting with any relevant administration tasks as requested.

The working hours are Monday, Wednesday, Thursday and Friday mornings or afternoons. This may suit someone with children of school age and fit around school hours for a good work life balance. You will ideally have secretarial experience and be accustomed to working in a high pressured yet friendly environment.

As a member of the secretarial team, you must possess an excellent work ethic with proven organisational and communication skills.

You will work as part of a committed supportive team and be able to deal confidently and professionally with colleagues, GP surgeries and patients, maintaining confidentiality at all times.

Main duties of the job

You should have a friendly, positive, problem solving approach, be self-motivated, willing to learn and enjoy using your own initiative, within the remit of the post. You will need to be an excellent team player with the ability to adapt to various tasks according to service needs. As well as good verbal, written and numerical skills, you must be able to prioritise and organise your own workload well, and be able to work effectively and efficiently.

You will be skilled in IT applications; including, Microsoft Outlook, Word and Excel and have excellent interpersonal and strong communications skills. You should be able to adapt to a busy changing environment and be able to work with people under pressure.

This post requires the post holder to be able to undertake all statutory and mandatory trainingand post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

327-26-006

Job locations

Sherborne House

Charlton Lane

Cheltenham

GL53 9DZ


Job description

Job responsibilities

  • To work in close liaison with the Medical Secretary to provide a full confidential, administrative and secretarial service.
  • To communicate effectively to ensure the smooth running of the service and patient care pathway.
  • To project the professional image of the business through demonstrating excellent customer care in all activities.
  • To adopt a constantly flexible approach to ensure that all Consultant team objectives are completed efficiently and within given timescales.
  • To maintain confidentiality at all times.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Job description

Job responsibilities

  • To work in close liaison with the Medical Secretary to provide a full confidential, administrative and secretarial service.
  • To communicate effectively to ensure the smooth running of the service and patient care pathway.
  • To project the professional image of the business through demonstrating excellent customer care in all activities.
  • To adopt a constantly flexible approach to ensure that all Consultant team objectives are completed efficiently and within given timescales.
  • To maintain confidentiality at all times.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Qualifications

Essential

  • GCSE level grade C education or equivalent Good literacy and numeracy skills
  • NVQ Level 2 in administration or equivalent experience
  • Word Processing/Typing eg RSA or equivalent

Desirable

  • Minute taking
  • NVQ Level 3 in administration or equivalent.

Other

Essential

  • Ability to travel around the locality as requested, independently and efficiently.

Experience

Essential

  • Proven experience of unsupervised administrative work in a busy office environment
  • Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
  • Experience of maintaining a comprehensive, logical computerised filing system

Desirable

  • Previous experience of working within the NHS
  • Previous experience of working within mental health

Personal Skills and attibutes

Essential

  • Ability to communicate effectively in both verbal and written form
  • Ability to work effectively both autonomously and as part of a team
  • Proactive approach - able to work on own initiative
  • Willingness to learn new skills and embrace modernisation
Person Specification

Qualifications

Essential

  • GCSE level grade C education or equivalent Good literacy and numeracy skills
  • NVQ Level 2 in administration or equivalent experience
  • Word Processing/Typing eg RSA or equivalent

Desirable

  • Minute taking
  • NVQ Level 3 in administration or equivalent.

Other

Essential

  • Ability to travel around the locality as requested, independently and efficiently.

Experience

Essential

  • Proven experience of unsupervised administrative work in a busy office environment
  • Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
  • Experience of maintaining a comprehensive, logical computerised filing system

Desirable

  • Previous experience of working within the NHS
  • Previous experience of working within mental health

Personal Skills and attibutes

Essential

  • Ability to communicate effectively in both verbal and written form
  • Ability to work effectively both autonomously and as part of a team
  • Proactive approach - able to work on own initiative
  • Willingness to learn new skills and embrace modernisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Sherborne House

Charlton Lane

Cheltenham

GL53 9DZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Sherborne House

Charlton Lane

Cheltenham

GL53 9DZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Locality Support Services Manager

Michelle Bevan

Michelle.Bevan@ghc.nhs.uk

07977071027

Details

Date posted

07 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

327-26-006

Job locations

Sherborne House

Charlton Lane

Cheltenham

GL53 9DZ


Supporting documents

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