Gloucestershire Health and Care NHS Foundation Trust

Assistant Psychologist - Complex Emotional Needs Service

The closing date is 26 November 2025

Job summary

This role is offered on afixed term/secondment basis for 12 months.

*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

The service is not limited to people with a confirmed diagnosis, although it is aimed at supporting people who are likely to have difficulties coping with overwhelming emotions, who may experience times of life threatening distress. Importantly, people with complex emotional needs also have strengths and have a good prognosis for recovery.

This is an exciting opportunity for excellent people who are passionate about creating positive changes for people described as experiencing 'Complex Emotional Needs'.

The service commenced in October 2021 and is now busy with a range of activities including reflective practice sessions, especially within the voluntary care sector; carers support and broad systemic interventions.

We are a close and supportive multi-disciplinary team and we're proud of our work, making small sustainable changes in service responses across Gloucestershire.

All of our work in underpinned by co-production, being trauma informed and working alongside colleagues with lived experience.

The successful candidate would be a highly valued member of the multi-disciplinary team which includes a Clinical Psychology Lead for Complex Emotional Needs, Psychiatrist, Senior Specialist Practitioners and Lived Experience Practitioners.

Main duties of the job

The service is committed to achieving the principals of an 'enabling environment' becoming a positive and rewarding place to work and study, where people thrive, succeed and achieve positive outcomes.

An assistant psychologist within our team will have training and support to be able to work within the following 6 projects that the team deliver :

OATS - Open Access Therapeutic Support. A peer-therapy group co-delivered with a voluntary care sector partner.

Family and Friends - We offer psychoeducation to families within a 12 week peer group and one to one where indicated.

FERN - Frequent Engagement Response Network, a small sub-team within CEN. This focusses on improving responses to people presenting regularly to 999 services.

Training - We offer a number of training courses across the integrated care system to help build resilience and compassion within services to people with complex emotional needs.

Psychologically Informed Environments (PIE) Much of our work involves supporting care providers to maintain placements for people who may present with high levels of risk and complexity.

Peer Support Our lived experience team provide one to one support to people receiving care from other teams within GHC.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

18 November 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

327-25-967

Job locations

Eastgate House

121-131 Eastgate

Gloucester

GL1 3PX


Job description

Job responsibilities

The Assistant Psychologist role will be an essential component of the Multi-Disciplinary Team working under the supervision of the Clinical Psychologist to devise and deliver psychological interventions to groups and individuals using and delivering services across all tiers of care.

The purpose of this role is to:

Promote the psychological health and well-being of service users using community-based services due to their experience of complex emotional needs.

Under the supervision of a qualified Clinical Psychologist, to provide psychological assessments and intervention to individuals, or groups of service users

Under the supervision of a qualified Clinical Psychologist to complete audit, service evaluation or research as indicated.

Assist in clinically related administration, teaching, and project work

Service can be delivered in a range of settings and locations, but generally within community settings from within primary, secondary and voluntary sector care agencies.

Clinical

Undertake protocol based psychological assessments of service users applying psychological principles, including self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with service users, family members and others involved in the service users care

Assist in the formulation and delivery of care plans involving the psychological treatment and / or management of a service users problems, under the supervision of a qualified professional psychologist, in community settings

Assist in the planning, coordination and running of therapeutic groups

Attend and contribute to appropriate multi-disciplinary meetings

Maintain appropriate records in electronic or hard copy in line with Trust policies and Professional guidelines. Includes workload data and using word processing skills to produce service user related reports

Leadership / Management

Assist in the design and implementation of service development projects within the service as required

Teaching, training and supervision

Assist in the development of a psychologically based framework of understanding and care to the benefit of all service users of the service, across all settings where care takes place.

Contribute to the training and support of other staff in psychological care.

Research and service evaluation

Assist in the design and implementation of audit and research projects.

Undertake data collection, analysis, the production of reports and summaries, using IT and statistical programmes.

Undertake searches of evidence-based literature and research to assist qualified clinical psychologists in evidence based practice in individual work and work with other team members.

Professional

Manages work independently according to goals agreed at intervals with their manager, working independently on a day to day basis

Works within guidance and direction of qualified Psychologist and guided by the Professions standards including HCPC and the British Psychological Society (BPS).

Other

Perform other duties of a similar kind appropriate to the grade that may be required from time to time by their Psychology lead

COMMUNICATIONS AND WORKING RELATIONSHIPS

Service users, families, carers and advocates

In conduct of clinical and service development responsibilities works with multi-disciplinary colleagues, social services staff, and staff from private / voluntary organisations.

Assistants in other parts of the region (professional networks)

To attend meetings in which service developments are planned and discussed.

Clinical supervision is provided from a qualified Clinical Psychologist.

Contributes to relevant Psychology activities and meets as required with Psychology colleagues.

The duties of psychological assessment, intervention, and management require concentration and may require some long periods of sitting. Computers are used frequently

The nature of the job involves work with people in distress and being faced with severe behavioural, emotional, and mental health issues. Sometimes it involves being faced with verbal and physical aggression, highly distressing self-injurious behaviour, and coming into contact with family breakdown, physical or sexual abuse and neglect. Competence in breakaway techniques (and restraint as necessary) is required.

The domiciliary nature of the work can involve working alone and driving.

Work can be conducted in a variety of settings, but generally takes place within the community. Settings may be difficult to work in, e.g. temperature, space available, frequent interruptions, lack of privacy, poor cleanliness, exposure to cigarette smoke and other environmental hazards.

Work is sometimes in environments where there is close contact with people with poor personal hygiene and there may be contact with bodily fluids, blood, urine, faeces, lice, etc.

Dealing effectively with conflict, controversy, distress and confrontation on a regular basis

Exposure to high risk and emotionally challenging situations where there are risks of suicide, deliberate self harm and potentially harm to others.

Exposure to emotional arousal including anger and aggression.

Managing the expectations of service users, and carers.

Please see attached job description

The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas

Job description

Job responsibilities

The Assistant Psychologist role will be an essential component of the Multi-Disciplinary Team working under the supervision of the Clinical Psychologist to devise and deliver psychological interventions to groups and individuals using and delivering services across all tiers of care.

The purpose of this role is to:

Promote the psychological health and well-being of service users using community-based services due to their experience of complex emotional needs.

Under the supervision of a qualified Clinical Psychologist, to provide psychological assessments and intervention to individuals, or groups of service users

Under the supervision of a qualified Clinical Psychologist to complete audit, service evaluation or research as indicated.

Assist in clinically related administration, teaching, and project work

Service can be delivered in a range of settings and locations, but generally within community settings from within primary, secondary and voluntary sector care agencies.

Clinical

Undertake protocol based psychological assessments of service users applying psychological principles, including self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with service users, family members and others involved in the service users care

Assist in the formulation and delivery of care plans involving the psychological treatment and / or management of a service users problems, under the supervision of a qualified professional psychologist, in community settings

Assist in the planning, coordination and running of therapeutic groups

Attend and contribute to appropriate multi-disciplinary meetings

Maintain appropriate records in electronic or hard copy in line with Trust policies and Professional guidelines. Includes workload data and using word processing skills to produce service user related reports

Leadership / Management

Assist in the design and implementation of service development projects within the service as required

Teaching, training and supervision

Assist in the development of a psychologically based framework of understanding and care to the benefit of all service users of the service, across all settings where care takes place.

Contribute to the training and support of other staff in psychological care.

Research and service evaluation

Assist in the design and implementation of audit and research projects.

Undertake data collection, analysis, the production of reports and summaries, using IT and statistical programmes.

Undertake searches of evidence-based literature and research to assist qualified clinical psychologists in evidence based practice in individual work and work with other team members.

Professional

Manages work independently according to goals agreed at intervals with their manager, working independently on a day to day basis

Works within guidance and direction of qualified Psychologist and guided by the Professions standards including HCPC and the British Psychological Society (BPS).

Other

Perform other duties of a similar kind appropriate to the grade that may be required from time to time by their Psychology lead

COMMUNICATIONS AND WORKING RELATIONSHIPS

Service users, families, carers and advocates

In conduct of clinical and service development responsibilities works with multi-disciplinary colleagues, social services staff, and staff from private / voluntary organisations.

Assistants in other parts of the region (professional networks)

To attend meetings in which service developments are planned and discussed.

Clinical supervision is provided from a qualified Clinical Psychologist.

Contributes to relevant Psychology activities and meets as required with Psychology colleagues.

The duties of psychological assessment, intervention, and management require concentration and may require some long periods of sitting. Computers are used frequently

The nature of the job involves work with people in distress and being faced with severe behavioural, emotional, and mental health issues. Sometimes it involves being faced with verbal and physical aggression, highly distressing self-injurious behaviour, and coming into contact with family breakdown, physical or sexual abuse and neglect. Competence in breakaway techniques (and restraint as necessary) is required.

The domiciliary nature of the work can involve working alone and driving.

Work can be conducted in a variety of settings, but generally takes place within the community. Settings may be difficult to work in, e.g. temperature, space available, frequent interruptions, lack of privacy, poor cleanliness, exposure to cigarette smoke and other environmental hazards.

Work is sometimes in environments where there is close contact with people with poor personal hygiene and there may be contact with bodily fluids, blood, urine, faeces, lice, etc.

Dealing effectively with conflict, controversy, distress and confrontation on a regular basis

Exposure to high risk and emotionally challenging situations where there are risks of suicide, deliberate self harm and potentially harm to others.

Exposure to emotional arousal including anger and aggression.

Managing the expectations of service users, and carers.

Please see attached job description

The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

  • Ability to communicate effectively, orally and in writing clinically sensitive information to service users, their families, carers and other professional colleagues, both within and outside the NHS.
  • Prior experience with the service user group and experience in a clinical setting

Desirable

  • Additional knowledge/ experience of research methodology

OTHER

Desirable

  • Familiar with use of RIO

QUALIFICATIONS

Essential

  • Minimum 2:1 Hons Degree in Psychology
  • Evidence of training / CPD to develop knowledge and theory relevant to work in the specialism
  • Entitlement to graduate membership of the British Psychological Society (BPS)

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

  • Strong listening skills, empathic towards people in distress.
  • Practical working knowledge of at least one relevant psychological approach (e.g. CBT)

Desirable

  • Experience of group work

PERSONAL SKILLS ABILITIES AND ATTRIBUTES

Essential

  • Willingness to work in the face of emotive and distressing problems, and possible verbal abuse / threat of physical abuse
  • Emotional robustness to frequently work with the intense distress of others.
  • Calm but assertive to help effective communication when there are barriers to understanding and in circumstances where hostility, manipulation, conflict and antagonism could be present.
  • Ability to recognise limits of competence and seek support when needed.
Person Specification

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

  • Ability to communicate effectively, orally and in writing clinically sensitive information to service users, their families, carers and other professional colleagues, both within and outside the NHS.
  • Prior experience with the service user group and experience in a clinical setting

Desirable

  • Additional knowledge/ experience of research methodology

OTHER

Desirable

  • Familiar with use of RIO

QUALIFICATIONS

Essential

  • Minimum 2:1 Hons Degree in Psychology
  • Evidence of training / CPD to develop knowledge and theory relevant to work in the specialism
  • Entitlement to graduate membership of the British Psychological Society (BPS)

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

  • Strong listening skills, empathic towards people in distress.
  • Practical working knowledge of at least one relevant psychological approach (e.g. CBT)

Desirable

  • Experience of group work

PERSONAL SKILLS ABILITIES AND ATTRIBUTES

Essential

  • Willingness to work in the face of emotive and distressing problems, and possible verbal abuse / threat of physical abuse
  • Emotional robustness to frequently work with the intense distress of others.
  • Calm but assertive to help effective communication when there are barriers to understanding and in circumstances where hostility, manipulation, conflict and antagonism could be present.
  • Ability to recognise limits of competence and seek support when needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Eastgate House

121-131 Eastgate

Gloucester

GL1 3PX


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Eastgate House

121-131 Eastgate

Gloucester

GL1 3PX


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Development Lead

Jo Greenwood

jo.greenwood@ghc.nhs.uk

07810160373

Details

Date posted

18 November 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

327-25-967

Job locations

Eastgate House

121-131 Eastgate

Gloucester

GL1 3PX


Supporting documents

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