Gloucestershire Health and Care NHS Foundation Trust

Stroke Coordinator Support Worker

The closing date is 03 October 2025

Job summary

The Stroke Coordinator team are looking for an experienced and motivated Band 4 who is looking for a new challenge working within a well established multidisciplinary team supporting adults who have had a stroke. If you feel this is you and are looking for a new experience then keep reading.

The stroke coordinator support worker will support stroke survivors and their families to adjust to life after stroke, access community support and voluntary services to improve quality of life and promote independence. They will have strong links within the stroke pathway, including the Stroke Early Supported Discharge team, the Community Neurology Service and the Stroke Specialist Nurses at GHFT.

The successful post holder will work closely with the stroke coordinators delivering community review visits, telephone reviews and data collection and inputting into the National Stroke Audit.

Main duties of the job

The post holder will work independently as an autonomous practitioner reporting back to the Clinical Nurses and AHPs for the Stroke Coordinator Team.

The post holder will be responsible for assisting qualified staff to facilitate timely reviews of patients within the community and aid the Stroke Coordinator team.

To liaise with community and voluntary services to co-ordinate support for patients within the community. This will consist of referring and facilitating patients to self-refer to support services.

The post holder will be responsible for the coordination and implementation of 6-month Sentinel Stroke National Audit Program (SSNAP) reviews, and determining actions based on review; referring more complex needs back to Stroke Co-ordinators.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-25-784

Job locations

Independent Living Centre

Village Road

Cheltenham

GL51 0BY


Job description

Job responsibilities

The post holder will be responsible for developing excellent working knowledge of the support available from partner organisations in health, social care and the voluntary sector to encourage and guide this group of individuals to access these services where appropriate.

The post holder will manage a caseload of patients, completing routine reviews and implementing support in line with plans set out by the Stroke Co-ordinator(s).

The post holder will complete onward referrals to services within the NHS and voluntary sector.

The post holder will contribute to inputting data into the SSNAP national audit system, with support from Stroke Co-ordinators and SSNAP inputters in other areas of the pathway locally and nationally.

As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

We provide a Multi-professional preceptorship programme that is aligned to the National Preceptorship Framework for Nursing and have been awarded the Interim quality mark from NHS England. Our programme is provided to all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. In addition to the programme we also offer all preceptees the opportunity of enrolling and completing the level 7 (Masters) 15 credit validated module Preceptorship for Healthcare (AP7026).Newly qualified Social Workers are offered the Assessed and Supported Year in Employment programme (ASYE) which is similar to a preceptorship programme.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Job description

Job responsibilities

The post holder will be responsible for developing excellent working knowledge of the support available from partner organisations in health, social care and the voluntary sector to encourage and guide this group of individuals to access these services where appropriate.

The post holder will manage a caseload of patients, completing routine reviews and implementing support in line with plans set out by the Stroke Co-ordinator(s).

The post holder will complete onward referrals to services within the NHS and voluntary sector.

The post holder will contribute to inputting data into the SSNAP national audit system, with support from Stroke Co-ordinators and SSNAP inputters in other areas of the pathway locally and nationally.

As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

We provide a Multi-professional preceptorship programme that is aligned to the National Preceptorship Framework for Nursing and have been awarded the Interim quality mark from NHS England. Our programme is provided to all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. In addition to the programme we also offer all preceptees the opportunity of enrolling and completing the level 7 (Masters) 15 credit validated module Preceptorship for Healthcare (AP7026).Newly qualified Social Workers are offered the Assessed and Supported Year in Employment programme (ASYE) which is similar to a preceptorship programme.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Qualifications

Essential

  • NVQ Level 3 in health and social care management or similar qualification, or relevant experience
  • GCSEs English & Maths Grade C or above

Experience

Essential

  • Experience of working in a health and social care environment role
  • Experience of working independently, unsupervised providing high quality services
  • Have and understanding of the needs of people/adults with frailty or stroke, particularly in relation to promoting their independence.
  • Ability to work effectively alongside different service providers/patients/carers, supporting individuals to maximise self-management
  • Able to communicate with patients in an empathic manner, adapting strategies to meet their needs
  • To have a full driving licence and business insurance.

Desirable

  • Experience or knowledge of health coaching and/or motivational interviewing techniques
Person Specification

Qualifications

Essential

  • NVQ Level 3 in health and social care management or similar qualification, or relevant experience
  • GCSEs English & Maths Grade C or above

Experience

Essential

  • Experience of working in a health and social care environment role
  • Experience of working independently, unsupervised providing high quality services
  • Have and understanding of the needs of people/adults with frailty or stroke, particularly in relation to promoting their independence.
  • Ability to work effectively alongside different service providers/patients/carers, supporting individuals to maximise self-management
  • Able to communicate with patients in an empathic manner, adapting strategies to meet their needs
  • To have a full driving licence and business insurance.

Desirable

  • Experience or knowledge of health coaching and/or motivational interviewing techniques

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Independent Living Centre

Village Road

Cheltenham

GL51 0BY


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Independent Living Centre

Village Road

Cheltenham

GL51 0BY


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Lead Stroke Early Supported Discharge

Anita Bailey

anita.bailey@ghc.nhs.uk

07717420555

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-25-784

Job locations

Independent Living Centre

Village Road

Cheltenham

GL51 0BY


Supporting documents

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