Job summary
This role is offered on a fixed term basis for 12 months.
*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*
This is a new exciting opportunity to join the Trust's Transforming Care Digitally Programme Team supporting the transformation of care across a varied portfolio of Digital projects.
The role will work closely with the Trusts Clinical, Operational, Clinical Systems and Digital teams to support the transformation of care through the optimisation of Digital systems and services. The role will provide Business Analysis support and advice for digital development projects, capturing operational and clinical processes and metrics and translating these into Digital solutions and outcomes.
Main duties of the job
To produce documentation (including process maps) in relation to current and future digital solution processes.
To lead, participate in and facilitate mapping and documenting of clinical and corporate business processes and systems, requiring the ability to understand complex processes throughout various settings.
To support projects or work packages as advised by the Transforming Care Digitally Programme Team.
To use project tools, key metric data and documentation to identify and track benefits and provide regular updates and analysis to the Programme.
To analyse, interpret and communicate complex issues in relation to "As-is" or "To-be" processes in relation to clinical system or service development.
To provide support for the reviewing and testing of software as part of the implementation of new services or system projects, including the decommissioning of legacy systems.
To ensure all processes and procedures are fully documented and supported with user guides where required.
Complex analysis and production of standardised scoping documentation. This work will require engagement with senior clinical/non clinical staff on an individual and group basis.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Job description
Job responsibilities
To produce documentation (including process maps) in relation to current and future digital solution processes.
To lead, participate in and facilitate mapping and documenting of clinical and corporate business processes and systems, requiring the ability to understand complex processes throughout various settings.
To deliver projects or work packages as advised by the Transforming Care Digitally Programme Team.
To use project tools, key metric data and documentation to identify and track benefits and provide regular updates and analysis to the Programme.
To analyse, interpret and communicate complex issues in relation to As-is or To-be processes in relation to clinical system or service development.
To provide support for the reviewing and testing of software as part of the implementation of new services or system projects, including the decommissioning of legacy systems.
To ensure all processes and procedures are fully documented and supported with user guides where required.
Complex analysis and production of standardised scoping documentation. This work will require engagement with senior clinical/non clinical staff on an individual and group basis.
Job description
Job responsibilities
To produce documentation (including process maps) in relation to current and future digital solution processes.
To lead, participate in and facilitate mapping and documenting of clinical and corporate business processes and systems, requiring the ability to understand complex processes throughout various settings.
To deliver projects or work packages as advised by the Transforming Care Digitally Programme Team.
To use project tools, key metric data and documentation to identify and track benefits and provide regular updates and analysis to the Programme.
To analyse, interpret and communicate complex issues in relation to As-is or To-be processes in relation to clinical system or service development.
To provide support for the reviewing and testing of software as part of the implementation of new services or system projects, including the decommissioning of legacy systems.
To ensure all processes and procedures are fully documented and supported with user guides where required.
Complex analysis and production of standardised scoping documentation. This work will require engagement with senior clinical/non clinical staff on an individual and group basis.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
Desirable
- Prince 2
- Recognised Business Analyst Certification
Experience
Essential
- Knowledge and experience of Microsoft tools or applications
Desirable
- Previous experience of working in an NHS environment.
- Experience of working across professional boundaries.
- Good understanding of clinical pathways and reporting requirements
- Experience working in structured programme/project environments
Skills
Essential
- Able to work without supervision to achieve objectives, to prioritise own workload, work under pressure and meet deadlines
- Able to act with minimal guidelines and set targets and standards for self.
- Able to work independently and as part of a team.
- Able to develop and apply creative solutions to problems.
- Able to convey detailed, complex and potentially confidential information in such a way as to agree ownership and facilitate appropriate action.
- Able to motivate others Effective negotiation and influencing skills. Able to organise and facilitate meetings
Desirable
- Ability to communicate with people at all levels and to build and maintain effective relationships.
- Highly developed interpersonal and facilitation skills, with ability to gain and sustain credibility.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
Desirable
- Prince 2
- Recognised Business Analyst Certification
Experience
Essential
- Knowledge and experience of Microsoft tools or applications
Desirable
- Previous experience of working in an NHS environment.
- Experience of working across professional boundaries.
- Good understanding of clinical pathways and reporting requirements
- Experience working in structured programme/project environments
Skills
Essential
- Able to work without supervision to achieve objectives, to prioritise own workload, work under pressure and meet deadlines
- Able to act with minimal guidelines and set targets and standards for self.
- Able to work independently and as part of a team.
- Able to develop and apply creative solutions to problems.
- Able to convey detailed, complex and potentially confidential information in such a way as to agree ownership and facilitate appropriate action.
- Able to motivate others Effective negotiation and influencing skills. Able to organise and facilitate meetings
Desirable
- Ability to communicate with people at all levels and to build and maintain effective relationships.
- Highly developed interpersonal and facilitation skills, with ability to gain and sustain credibility.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
