Gloucestershire Health and Care NHS Foundation Trust

Clinical Systems Trainer

The closing date is 17 August 2025

Job summary

We are looking for a full time Trainer ( 37.5 hours per week) on a fixed term basis until March 2027. You will be required to work from Edward Jenner Court .

Are you an experienced trainer and do you enjoy all aspects of training? Do you have experience of delivering Clinical Systems training? Our NHS Foundation Trust offers you the opportunity to broaden your clinical system knowledge and train on five systems- RiO, SystmOne, IAPTus, Lilie and SoelHealth - across both mental health and physical health services.

Our priority is to promote consistent and robust system use by all staff. You will be delivering classroom, remote (virtual) training, small group, and 1-1 training to an excellent standard and responsible for developing and maintaining effective training materials. As a team we also look to how new technologies can assist and enhance our sessions and learning; and would welcome any previous knowledge you can bring to this.

Main duties of the job

  • To provide efficient, flexible, high quality training for clinicians and administrative support staff to ensure effective use of clinical information systems within the Trust.
  • To develop and deliver programmes of training to staff so that they are competent and confident in using clinical information systems.
  • To develop an effective evaluation system to improve and develop the quality of training provided.
  • To contribute to the improvement in clinical care provided within the local health community by the use of leading edge technology.
  • To provide ongoing support and training to staff post training to ensure the system is used to its maximum capacity

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

  • 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
  • 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
  • 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

327-25-629

Job locations

Edward Jenner Court

1010 Pioneer Avenue, Gloucester Business Park, Brockworth

Gloucester

GL3 4AW


Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person Specification

Qualifications

Essential

  • Degree or equivalent teaching/training qualification or experience.
  • Advanced Word qualifications or equivalent knowledge.

Experience

Essential

  • Demonstrable IT skills including intermediate competence in common Microsoft applications.
  • Experience of teaching/training others in small and large groups.
  • Understanding of clinical and operational processes within the NHS, the public sector or health setting.
  • Demonstrable evidence of being able to convey information in relation to management information in a confident and competent way.
  • Experience of working with a range of databases, some of which are complex.

Knowledge

Essential

  • Working knowledge of the data protection act, and Information Governance
  • In-depth knowledge of the needs, demands and uses of management information in a complex organisation
  • In-depth knowledge of a range of policies and procedures relating to information technology and its practical application
Person Specification

Qualifications

Essential

  • Degree or equivalent teaching/training qualification or experience.
  • Advanced Word qualifications or equivalent knowledge.

Experience

Essential

  • Demonstrable IT skills including intermediate competence in common Microsoft applications.
  • Experience of teaching/training others in small and large groups.
  • Understanding of clinical and operational processes within the NHS, the public sector or health setting.
  • Demonstrable evidence of being able to convey information in relation to management information in a confident and competent way.
  • Experience of working with a range of databases, some of which are complex.

Knowledge

Essential

  • Working knowledge of the data protection act, and Information Governance
  • In-depth knowledge of the needs, demands and uses of management information in a complex organisation
  • In-depth knowledge of a range of policies and procedures relating to information technology and its practical application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

1010 Pioneer Avenue, Gloucester Business Park, Brockworth

Gloucester

GL3 4AW


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

1010 Pioneer Avenue, Gloucester Business Park, Brockworth

Gloucester

GL3 4AW


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Systems Lead Trainer

Gemma Hickman

gemma.hickman@ghc.nhs.uk

03004216010

Details

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

327-25-629

Job locations

Edward Jenner Court

1010 Pioneer Avenue, Gloucester Business Park, Brockworth

Gloucester

GL3 4AW


Supporting documents

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