Job summary
This is an excellent opportunity for an experienced mental health professional to lead in service development of our Mental Health First Point of Contact Centre that incorporates the NHS 111 Mental Health Option and work closely with our system partners SWASFT in expanding the Mental Health Response Vehicle across the county.
You will be closely supported in your role by the Mental Health Urgent Care Leadership Team who will also ensure your personal and leadership development.
Your portfolio of services will include the Mental Health First Point of Contact Centre and a team of Band 7 MH Clinicians that staff the Mental Health Response Vehicle jointly operated with South West Ambulance Services Foundation Trust,
For enquiries and discussion about the post please contact
Martin.Griffiths@ghc.nhs.uk
Main duties of the job
Clinical/Operational leadership of the First Point of Contact Centre and Mental Health Response Vehicle.
Operational management of budgets
Operational management of neighbourhood CMHT
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Job description
Job responsibilities
Lead in the service development and delivery of a 24/7 Countywide Mental Health First Point of Contact Centre (FPCC) service providing a public facing Mental Health Crisis Line accessed via an 0800 number or NHS 111 MH IVR Option.
Ensure the FPCC provides the key functions, required key performance indicators and deliverables of an all age Urgent Mental Health Telephone Triage services as identified by NHSE via current 0800 and NHS 111 MH IVR option.
Alongside system partners SWASFT lead in the development and delivery of the countywide Mental Health Rapid Response Vehicle (MHRRV) with operational responsibility for SMHP Practitioners working across the MHRRV and FPCC
Ensure the service effectively gathers, collates and processes appropriate data to measure and report on compliance with locally and nationally identified key performance indicators.
To collaborate with partner agencies, key stakeholders and internal GHC services in developing and maintaining innovative, robust care pathways that provide agreed and effective response to people of Gloucestershire in Mental Health Crises.
Maintain best practice knowledge and clinical skills base for the provision of an Urgent Response MH Telephone service and MHRRV and actively ensure its application to service delivery.
Job description
Job responsibilities
Lead in the service development and delivery of a 24/7 Countywide Mental Health First Point of Contact Centre (FPCC) service providing a public facing Mental Health Crisis Line accessed via an 0800 number or NHS 111 MH IVR Option.
Ensure the FPCC provides the key functions, required key performance indicators and deliverables of an all age Urgent Mental Health Telephone Triage services as identified by NHSE via current 0800 and NHS 111 MH IVR option.
Alongside system partners SWASFT lead in the development and delivery of the countywide Mental Health Rapid Response Vehicle (MHRRV) with operational responsibility for SMHP Practitioners working across the MHRRV and FPCC
Ensure the service effectively gathers, collates and processes appropriate data to measure and report on compliance with locally and nationally identified key performance indicators.
To collaborate with partner agencies, key stakeholders and internal GHC services in developing and maintaining innovative, robust care pathways that provide agreed and effective response to people of Gloucestershire in Mental Health Crises.
Maintain best practice knowledge and clinical skills base for the provision of an Urgent Response MH Telephone service and MHRRV and actively ensure its application to service delivery.
Person Specification
Qualifications
Essential
- Degree or masters qualification or willing to work towards
- Or suitable leadership experience
Proffessional experience
Essential
- Experience of community mental health secondary care
Person Specification
Qualifications
Essential
- Degree or masters qualification or willing to work towards
- Or suitable leadership experience
Proffessional experience
Essential
- Experience of community mental health secondary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
