Gloucestershire Health and Care NHS Foundation Trust

Team Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Team Administrators to join our friendly Admin Team based at Weavers Croft, Stroud.

They will be expected to work as part of a team in delivering an effective and comprehensive service, by assisting clinical staff who care for people who experience severe and enduring mental health illness and learning disabilities.

As a main point of contact for service-users, GPs and other healthcare professionals, the ability to demonstrate excellent customer service is an essential part of this post. Previous NHS experience would be an advantage, as well as the ability to work on your own initiative. However, I welcome applications from experienced administrators/secretaries who have previously provided administration support to multiple staff/teams.

We are looking for a team player with excellent communication and customer-service skills, and the ability to maintain Trust Values throughout all aspects of their work.

If you have a 'can do' attitude, and enjoy building good working relationships, I welcome your application.

The post holder must possess a competent working knowledge of all Microsoft Office packages.

Main duties of the job

About You

The successful candidate will provide a high level confidential administrative support to Community Mental Health and Learning Disability Teams and will need to maintain Trust Values throughout all aspects of their work. They will be expected to work as part of a team in delivering an effective administrative service in order to assist clinical staff to ensure that services meet the operational needs. We are looking for an enthusiastic, hard-working team players with excellent organisational skills who can sustain quality in their document production, work collaboratively with colleagues to manage the workload on a day-to-day basis, and prioritise work to meet deadlines.

Minute taking experience would be an advantage.

Previous NHS experience would be an advantage.

If you have a 'can do' attitude, and enjoy building good working relationships, we welcome your application.

Community Mental Health Teams:

  • The service provides Mental Health and Learning Disability care for adult patients/service-users.

For further details please contact Karen Bennett, Locality Support Services Manager: Karen.Bennett@ghc.nhs.uk or Mobile 07969 312803.

The closing date for the post is Thursday 22nd August 2024 at Midnight.

About us

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

  • 89.7% believe they are making a positive difference to patients/service users;
  • 73.3% would recommend the organisation as a place to work;
  • 82.4% agree that care of patients and service users is the organisations priority;
  • 76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Details

Date posted

08 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-24-753

Job locations

Weavers Croft

Field Road

Stroud

GL5 2HZ


Job description

Job responsibilities

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application

Job description

Job responsibilities

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application

Person Specification

Qualifications

Essential

  • GCSE level grade C education or equivalent
  • NVQ Level 2 in administration or equivalent experience
  • Word Processing/ Typing e.g RSA or equivalent experience

Desirable

  • NVQ 3 in administration or equivalent

Experience

Essential

  • Proven experience of unsupervised administrative work in a busy office environment
  • Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
  • Experience of using customer/ patient information system
  • Minute taking
  • Experience of maintaining a comprehensive logical computerised filling system

Desirable

  • Diary Management
  • Previous experience of working within the Mental Health
  • Previous experience of working within NHS

Personal Abilities and Attributes

Essential

  • Ability to communicate effectively in both verbal and written form
  • Ability to work effectively both autonomously and as part of a team
  • Good organisation and time-management skills
  • Ability to work confidentially and with integrity
Person Specification

Qualifications

Essential

  • GCSE level grade C education or equivalent
  • NVQ Level 2 in administration or equivalent experience
  • Word Processing/ Typing e.g RSA or equivalent experience

Desirable

  • NVQ 3 in administration or equivalent

Experience

Essential

  • Proven experience of unsupervised administrative work in a busy office environment
  • Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
  • Experience of using customer/ patient information system
  • Minute taking
  • Experience of maintaining a comprehensive logical computerised filling system

Desirable

  • Diary Management
  • Previous experience of working within the Mental Health
  • Previous experience of working within NHS

Personal Abilities and Attributes

Essential

  • Ability to communicate effectively in both verbal and written form
  • Ability to work effectively both autonomously and as part of a team
  • Good organisation and time-management skills
  • Ability to work confidentially and with integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Weavers Croft

Field Road

Stroud

GL5 2HZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Weavers Croft

Field Road

Stroud

GL5 2HZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Locality Support Services Manager

Karen Bennett

Karen.Bennett@ghc.nhs.uk

07969312803

Details

Date posted

08 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-24-753

Job locations

Weavers Croft

Field Road

Stroud

GL5 2HZ


Supporting documents

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