Gloucestershire Health and Care NHS Foundation Trust

Team Administrator - Community Mental Health Team - Band 3

Information:

This job is now closed

Job summary

We have an exciting opportunity to join the Cheltenham Recovery Community Mental Health Team permanently in a full time post providing support to the service and our patients.

The successful candidate will work as a part of a team providing comprehensive and confidential Administration support to the Recovery multidisciplinary team in accordance with the requirements of the service as led by the Team Manager and Locality Support Services Manager.

Working in conjunction with colleagues, service users and internal and external stakeholders. the post holder will directly contribute to the efficient running of the Recovery service.

Main duties of the job

The post holder will work to provide administrative support to within the Cheltenham Recovery Community Mental Health team.

This would include being confident in using a number of office systems including ordering office supplies using the Trust's electronic procurement system. To communicate effectively with a wide range of people including colleagues and members of the public via telephone and/or in person, ensuring at all times that a professional approach is presented. The role would also include the successful candidate to actively support team meetings - co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. To ensure that Minutes are accurate, well written and presented, and effectively distributed in a timely manner.

As a highly valued member of the Admin support team you will also work alongside other Team Administrators at Leckhampton Lodge as and when required to meet the service demands,( including providing support with recording of leave, sickness absences and bank shifts onto the relevant computer systems as directed by the Team Manager. To support with organisation of induction packs, interviews, time sheets and documentation relating to recruitment paperwork and support with the MDT meeting (minute taking) as directed by Team Manager and or Locality Support Service Manager.

About us

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

Details

Date posted

16 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

327-24-158

Job locations

Leckhampton Lodge

Charlton Lane Centre

Cheltenham

GL53 9DZ


Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Governments Visa's & Immigration's requirements for a Skilled Worker Visa.

Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Please note that this role does not meet the criteria for sponsorship and therefore we are only able to consider applicants with unrestricted right to work in the UK due to the role not currently meeting the UK Governments Visa's & Immigration's requirements for a Skilled Worker Visa.

Person Specification

Qualifications and Experience

Essential

  • GCSE level grade C education or equivalent Good literacy and numeracy skills
  • NVQ Level 3 in administration or equivalent.
  • Proven experience of unsupervised administrative work in a busy office environment
  • Experience of using customer/patient information system
  • Minute-taking

Desirable

  • Previous experience of working within the NHS
  • Previous experience of working within mental health

Personal Skills, Abilities and Attributes

Essential

  • Ability to communicate effectively in both verbal and written form
  • Ability to work effectively both autonomously and as part of a team
  • Ability to demonstrate an empathetic and sensitive approach when dealing with people
  • Good organisation and time-management skills
Person Specification

Qualifications and Experience

Essential

  • GCSE level grade C education or equivalent Good literacy and numeracy skills
  • NVQ Level 3 in administration or equivalent.
  • Proven experience of unsupervised administrative work in a busy office environment
  • Experience of using customer/patient information system
  • Minute-taking

Desirable

  • Previous experience of working within the NHS
  • Previous experience of working within mental health

Personal Skills, Abilities and Attributes

Essential

  • Ability to communicate effectively in both verbal and written form
  • Ability to work effectively both autonomously and as part of a team
  • Ability to demonstrate an empathetic and sensitive approach when dealing with people
  • Good organisation and time-management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Leckhampton Lodge

Charlton Lane Centre

Cheltenham

GL53 9DZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Leckhampton Lodge

Charlton Lane Centre

Cheltenham

GL53 9DZ


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Locality Support Services Manager - North

Michelle Bevan

michelle.bevan@ghc.nhs.uk

07977071027

Details

Date posted

16 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

327-24-158

Job locations

Leckhampton Lodge

Charlton Lane Centre

Cheltenham

GL53 9DZ


Supporting documents

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