Job summary
We are excited to announce that we have a vacancy for an enthusiastic and self-motivated individual to join our busy Leadership & Organisational Development Team.
The post holder will be supporting a variety of different projects that have competing demands, meaning each day will be different.
The successful applicant will need to be flexible, have the ability to keep calm under pressure, excellent communication and IT skills.
Main duties of the job
The post holder will be expected to:
- Communicate with a variety of people on a range of matters keeping accurate & complete records consistent with the Trust's policies & procedures
- Provide & receive complex & sensitive information to work colleagues & clients
- Carry out admin, including promotion of events & initiatives relating to Equality, Diversity & Inclusion, colleague Health & Wellbeing, Leadership & Development & Staff Engagement events & activities
- Ensure all admin duties enable colleagues to attend & complete mandatory training as appropriate to the post
- Maintain quality in own work & prioritise own workload & organise own work to meet timescales
- Act in ways that; support equality & value diversity. Treat everyone with whom you come in contact; with dignity & respect & recognise & report behaviour that undermines equality and diversity
- Input & store data & information & collect, collate & report routine & simple data/information
- Undertake senior office admin duties as required, through the provision of an effective telephone & emailing service
- Provide admin support to the department
- Be responsible for forward planning of resources to operate service, including or ordering of service materials/resources, processing invoice payments & booking rooms
- Create formal reports using database & spreadsheets as requested
- Be able to work to deadlines
- Ensure any queries/complaints are dealt with appropriately following the Trust's policies at all times
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
Essential
- NVQ Level 3 in administration or equivalent
Experience
Essential
- Proven experience of working unsupervised in a busy administrative office environment
- Good working knowledge of Microsoft Office packages e.g. Word, Excel, PowerPoint, Publisher, Outlook and Teams
- Experience of maintaining a comprehensive filing system, intranet portal and other electronic systems and processes
- Experience of data inputting and retrieval
Desirable
- Experience in information analysis and provision of reports
- Interest in OD and promoting a healthy work place
Personal Skills, Abilities & Attributes
Essential
- Maintaining records and monitoring systems
- Proven interpersonal, oral and written skills
- Commitment to equal opportunities and anti-discriminatory policies
- Ability to take minutes/notes of meetings
- Ability to work under pressure and to deadlines
Desirable
- Willing to learn new skills and embrace modernisation
Person Specification
Qualifications
Essential
- NVQ Level 3 in administration or equivalent
Experience
Essential
- Proven experience of working unsupervised in a busy administrative office environment
- Good working knowledge of Microsoft Office packages e.g. Word, Excel, PowerPoint, Publisher, Outlook and Teams
- Experience of maintaining a comprehensive filing system, intranet portal and other electronic systems and processes
- Experience of data inputting and retrieval
Desirable
- Experience in information analysis and provision of reports
- Interest in OD and promoting a healthy work place
Personal Skills, Abilities & Attributes
Essential
- Maintaining records and monitoring systems
- Proven interpersonal, oral and written skills
- Commitment to equal opportunities and anti-discriminatory policies
- Ability to take minutes/notes of meetings
- Ability to work under pressure and to deadlines
Desirable
- Willing to learn new skills and embrace modernisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
