Job summary
An exciting opportunity has arisen for an experienced, proactive and passionate individual to join the Young Minds Matter team as a Band 5 Outcome and Performance Manager. This is a fantastic opportunity to join the team in a time of exciting change. Gloucestershire Young Minds Mater Mental Health Team is growing thanks to the additional investment and a process of service transformation.
Working closely with the Leads for Outcome and Performance Management this post plays a key role in supporting the improvement of experiences and outcomes for patients and their families. They will be responsible for providing specialist information and performance management advice to Senior Leadership team and across the wider team. The post holder will manage information, outcome and performance requirements for clinicians and managers as well as respond effectively to the routine requirements and submissions for commissioners and central government.
Main duties of the job
- Manipulate and analyse complex data sets, address wider information issues and produce high quality statutory and management information for a variety of stakeholders.
- Lead and develop the role and scope of the Young Minds Matter information analyst function and day to day management of other staff with dependent roles.
- Provide specialist advice and guidance on contractual performance indicators and data quality issues to the senior leadership team as well as a wide range of CAMHS staff.
The role will ensure information can be collected and used intelligently by operational teams in support of agreed goals and objectives, utilising a range of analysis and quality improvement techniques.
The post is full time, and will require flexible working at times. It is a community-based post and therefore a valid UK driving licence plus the use of own transport for business purposes is essential.
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
- To collect, input, process and analyse a variety of data in relation to the service and individual service users and take the lead role in the development of systems and processes in relation to the national CAMHS outcomes and MHST framework.
- To provide support and leadership to the administrative team including supervisor, appraisal, quality assurance and day to day managerial duties such as approval annual leave.
- Contribute to strategic development of the administrative and outcome and performance processes.
- Work closely with Performance and Systems Manager
Job description
Job responsibilities
- To collect, input, process and analyse a variety of data in relation to the service and individual service users and take the lead role in the development of systems and processes in relation to the national CAMHS outcomes and MHST framework.
- To provide support and leadership to the administrative team including supervisor, appraisal, quality assurance and day to day managerial duties such as approval annual leave.
- Contribute to strategic development of the administrative and outcome and performance processes.
- Work closely with Performance and Systems Manager
Person Specification
Qualifications
Essential
- Bachelor's Degree (or equivalent) in Health / Science related discipline or equivalent experience
Length & Or Nature of Experience
Essential
- Experience of data management within a health (or similar) context
- Experience of collaborating with and advising clinical, managerial and administrative staff
- Experience of developing complex processes and systems
Professional Managerial / specialist knowledge
Essential
- High level of competence in the use of data management and analysis software (MS Access, MS Excel, SQL etc.) and interpretation of subsequent results.
- Knowledge of SQL and associated packages
- Excellent understanding of the range of data quality processes, practices and policies used by the Trust and in particular the specific care group
Desirable
- Understanding of the relevant NHS information reporting requirements, including Local Delivery Plans, National Service Framework and Performance Indicators
Personal Skills Abilities and Attributes
Essential
- Aptitude to produce accurate, usually complex and high-quality information reports
- Ability to negotiate with and motivate clinicians and managers to complete complex and potentially contentious tasks
- Ability to present information at meetings at various levels
Other requirements
Essential
- Ability to travel countywide.
Person Specification
Qualifications
Essential
- Bachelor's Degree (or equivalent) in Health / Science related discipline or equivalent experience
Length & Or Nature of Experience
Essential
- Experience of data management within a health (or similar) context
- Experience of collaborating with and advising clinical, managerial and administrative staff
- Experience of developing complex processes and systems
Professional Managerial / specialist knowledge
Essential
- High level of competence in the use of data management and analysis software (MS Access, MS Excel, SQL etc.) and interpretation of subsequent results.
- Knowledge of SQL and associated packages
- Excellent understanding of the range of data quality processes, practices and policies used by the Trust and in particular the specific care group
Desirable
- Understanding of the relevant NHS information reporting requirements, including Local Delivery Plans, National Service Framework and Performance Indicators
Personal Skills Abilities and Attributes
Essential
- Aptitude to produce accurate, usually complex and high-quality information reports
- Ability to negotiate with and motivate clinicians and managers to complete complex and potentially contentious tasks
- Ability to present information at meetings at various levels
Other requirements
Essential
- Ability to travel countywide.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
