Job summary
An exciting new planner role to join our developing and innovative Home First and Reablement service. Are you enthusiastic and motivated who thrives in a fast-paced and proactive team working environment? If so we look forward to hearing from you.
This is an exciting new role to support people to live their best life possible. Working directly alongside the Co-ordinators managing the case load of the service in the Locality. You will ensure that all visit plans are built on to the system and scheduled. Proactively update and maintain schedules of visits to patients to optimise the number of active cases.
You will provide an efficient, comprehensive clerical service for the Home First & Reablement team to ensure safe and efficient service delivery across the service area. You will ensure capacity is flexibly and efficiently used to ensure workloads are fully operational to meet the needs of the people being supported by the Home First and Reablement service, promoting a maximum level of service level function at all times.
You will support the wider Integrated Community Teams (ICTs) to help meet the needs of patients, members of the MDT and members of the public.
The Reablement and Home First Team provide vital short-term services to people by helping them to regain or attain as much independence as they can in their own homes.
Main duties of the job
Responsible for the timely and accurate uploading and inputting new cases on to the clinical system. Working directly with the Locality Lead and co-ordinators in planning resource in terms of staff capacity to meet the demands of the service. This will require a flexible and proactive approach to ensure delivery meets the challenging and changing demand.
To provide a comprehensive and effective service which supports the safe delivery of the Home First and Reablement service.
Acting as a key member of the team, the post holder works on their own initiative to maximise service capacity.
As lead be responsible for proactively managing demand of the service to effect flow and service delivery.
Liaising proactively with the Co-ordinators, Lead and Therapists to realise capacity and respond in the fast-paced service.
Provide complex and sensitive advice to the service lead regarding flow, demand and capacity
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
Essential
- Educated to GCSE level in Mathematics and English to Grade C and above.
- NVQ level 3 in administration or an appropriate equivalent qualification or experience.
- RSA Typing Level 2 or equivalent qualification or experience.
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- Experience of working as a part of a team.
- Experience supporting teams or managers
- Setting up and running effective office systems.
Desirable
- Experience of supervising staff.
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Skilled in Microsoft Office Packages, e.g. Word, Excel, and PowerPoint and use of computers and keyboards
- Confident to liaise with other organisations and people as appropriate.
Desirable
- Previous experience and competency of an electronic patient records (e.g. SystmOne)
Person Specification
Qualifications
Essential
- Educated to GCSE level in Mathematics and English to Grade C and above.
- NVQ level 3 in administration or an appropriate equivalent qualification or experience.
- RSA Typing Level 2 or equivalent qualification or experience.
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- Experience of working as a part of a team.
- Experience supporting teams or managers
- Setting up and running effective office systems.
Desirable
- Experience of supervising staff.
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Skilled in Microsoft Office Packages, e.g. Word, Excel, and PowerPoint and use of computers and keyboards
- Confident to liaise with other organisations and people as appropriate.
Desirable
- Previous experience and competency of an electronic patient records (e.g. SystmOne)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
