Job summary
Are you a dynamic individual who is looking to progress into a Project Management career? An exciting opportunity has arisen for a permanent role within the Digital Transformation Team at Gloucestershire Health and Care NHS Foundation Trust.
We are looking for an enthusiastic and motivated individual to join the team as a Digital Project Coordinator, supporting the Digital Projects and Change Manager in ensuring the successful delivery of Digital related projects.
The post holder will be expected to deliver an effective and competent level of project support, dealing with both routine and specialist enquiries.
Applicants will require experience of providing Administration support, having worked in or have experience of a Digital environment, with a clear understanding of IT Service Management and excellent project support skills. An understanding of the local health and social care community will be beneficial. There will also be a need for excellent communications skills in order to work effectively with others across Digital Services, the wider Trust and with Third-party suppliers.
You would be working within a supportive team within the exciting area of Digital Transformation
This role would suit anyone with strong administration / project support skills and those looking to move into Project Management. So if this sounds like the role for you, we'd love to hear from you!
Main duties of the job
The purpose of this role is to provide efficient and comprehensive administrative support to the Digital Transformation Team to manage the delivery of key project activities.
Acting as a point of contact for the Digital Transformation team for incoming internal and external communications.
Provide project progress monitoring and chasing, preparation of project paperwork. Undertake simple data analysis and production of project and change reports/charts as required.
Be able to understand, create and make improvements to new and existing process modelling
Assist, produce and update documentations for Business as Usual (BAU) handover to the Service Desk
Understanding various technologies to support the ordering and receipting of IT Equipment for projects. To attend meetings as required and provide appropriate documentation for the Digital Transformation Team.
To log incidents for the IT teams and where appropriate liaise with 3rdParties
This is a wide-ranging role within the Digital Transformation Team. You will be working on IT based projects and will require a desire to get an understanding of project management as well as awareness of operational delivery for PC's, laptops, Mobile phones etc.
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
Essential
- Knowledge of computer systems, hardware/software, and/or telephony systems.
- Diploma level qualification or experience gained in the workplace
- Experience of working within the NHS
- NVQ3 plus relevant experience
Desirable
- Prince2 Foundation/Practitioner
- ITIL Foundation
- NVQ2 in an IT qualification
- International Computer Driving Licence (ICDL)
- Microsoft Qualification (MTS, MCSA etc)
Length and Nature of Experience
Essential
- Ability to work across multiple departments, organisations and agencies to develop relationships.
- Effective "change agent" with ability to be part of a team through significant programmes of change.
Desirable
- Experience of project work in other organisations of comparable size and complexity within or outside of the NHS'. - this doesn't exclude people who don't currently work in healthcare but could be doing excellent work in a department elsewhere with a similar structure.
- Awareness of NHS Information Governance principles
Professional, managerial, specialist knowledge
Essential
- Good keyboard and Microsoft Office skills.
- Working knowledge of office procedures
- Excellent knowledge of procurement processes and systems.
- Experience of working with and negotiating with suppliers.
- Experience of managing and communicating with stakeholders remotely (Via MS Teams etc).
Desirable
- Experience of using project management software e.g. Cherwell Service Management/MS Project/Visio/Smartsheet's etc.
Person Specification
Qualifications
Essential
- Knowledge of computer systems, hardware/software, and/or telephony systems.
- Diploma level qualification or experience gained in the workplace
- Experience of working within the NHS
- NVQ3 plus relevant experience
Desirable
- Prince2 Foundation/Practitioner
- ITIL Foundation
- NVQ2 in an IT qualification
- International Computer Driving Licence (ICDL)
- Microsoft Qualification (MTS, MCSA etc)
Length and Nature of Experience
Essential
- Ability to work across multiple departments, organisations and agencies to develop relationships.
- Effective "change agent" with ability to be part of a team through significant programmes of change.
Desirable
- Experience of project work in other organisations of comparable size and complexity within or outside of the NHS'. - this doesn't exclude people who don't currently work in healthcare but could be doing excellent work in a department elsewhere with a similar structure.
- Awareness of NHS Information Governance principles
Professional, managerial, specialist knowledge
Essential
- Good keyboard and Microsoft Office skills.
- Working knowledge of office procedures
- Excellent knowledge of procurement processes and systems.
- Experience of working with and negotiating with suppliers.
- Experience of managing and communicating with stakeholders remotely (Via MS Teams etc).
Desirable
- Experience of using project management software e.g. Cherwell Service Management/MS Project/Visio/Smartsheet's etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
