Bank Service Delivery Manager
The closing date is 12 November 2025
Job summary
We are excited to offer an opportunity to join our team as a member o for temporary workforce as a Service Delivery Manager working within the Medicine Division.
The team is looking for a dynamic and energetic individual to take on the role of Service Delivery Manager for a busy department. The post holder will work as part of a dynamic team in delivering a safe and effective service for the Medicine multidisciplinary teams during an exciting time of development.
This role is responsible for the successful operational delivery of medicine services to a high standard of patient and clinical satisfaction. The role will also be supporting the planning and implementation of service improvements and co-ordination of operational teams.
In addition, the post holder will have line management responsibilities for administrative support staff - medical secretaries, waiting list coordinators and pathway coordinators.
You will need to have previous experience of line management, healthcare leadership, experience of working autonomously to meet challenging deadlines or equivalent experience.
Main duties of the job
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
About us
We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:o Winners of Health Service Journal Acute Trust of the year award 2021.o National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.o We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.
Details
Date posted
05 November 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£20.69 a year per hour plus 12.07% WTD
Contract
Bank
Working pattern
Full-time, Flexible working
Reference number
326-7593437-RH
Job locations
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
Employer details
Employer name
Surrey and Sussex Healthcare NHS Trust
Address
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
Employer's website
https://surreyandsussex.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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