Surrey and Sussex Healthcare NHS Trust

Waiting List Coordinator - Ophthalmology

The closing date is 02 October 2025

Job summary

We are looking to recruit an enthusiastic and highly motivated Waiting List Coordinator to the Ophthalmology Team at Surrey and Sussex Healthcare NHS Trust.The Waiting List Coordinator post involves liaising with clinicians and patients to agree dates for pre-assessment and procedures/operations. It will also involve cancelling and rescheduling patient admissions where necessary. The post holder will manage waiting lists, schedule elective admissions, undertake validation of data and escalate any issues to the management team if required. The post holder must be comfortable engaging with patients as well as clinical teams.The successful candidate will need to be organised and confident and be able to multi-task and prioritise work. Previous experience in similar role such as a patient pathway co-ordinator or medical secretary will be beneficial as will a working knowledge of Referral To Treatment (RTT) standards, though training will be provided.

If you'd like to discuss the role in more detail please contact Julie Roberts Ext 1242 or email Julie.roberts46@nhs.net

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

Date posted

24 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year plus high cost allowance

Contract

Permanent

Working pattern

Full-time

Reference number

326-7473877-MH

Job locations

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH

Job description

Job responsibilities

For further information regarding the role please read the attached job description and person specification.

Job description

Job responsibilities

For further information regarding the role please read the attached job description and person specification.

Person Specification

criteria

Essential

oEvidence of a good standard of written English appropriate to the role
oA complete and accurate application
oSuitability for role evidenced in supporting statement
oEvidence of essential experience for role
oMeet the essential education/qualifications required for the role
oHold the necessary mandatory professional/clinical registration
oEvidence of the Trust values and behaviours
oEvidence of any other essential criteria outlined in the person specification

Person Specification

criteria

Essential

oEvidence of a good standard of written English appropriate to the role
oA complete and accurate application
oSuitability for role evidenced in supporting statement
oEvidence of essential experience for role
oMeet the essential education/qualifications required for the role
oHold the necessary mandatory professional/clinical registration
oEvidence of the Trust values and behaviours
oEvidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH

Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

East Surrey Hospital

Canada Avenue

Redhill

RH1 5RH

Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)