Surrey and Sussex Healthcare NHS Trust

Receptionist - Antenatal OP Clinics

This job is now closed

Job summary

Are you a person who is passionate about providing excellent customer service to patients, carers and relatives?

An exciting opportunity has arisen for a Band 2 Receptionist to work in our antenatal and gynaecology outpatients at Crawley hospital. You will be working within a team of 4 to ensure smooth running of clinics and the delivery of all appropriate forms of patient care according to outpatient clinic standard and Trust policies, procedures and guidelines. You will be need to liaise with medical staff, clinicians, health records staff and other departments as appropriate, in order to provide an excellent standard of care and customer service.

We are looking for you to apply if you are a motivated receptionist, with knowledge andexperience in an acute care setting. You will have excellent interpersonal, IT andcommunication skills with the ability to organise, manage and plan your workload effectively.You will need to be dedicated and passionate in your role working with patients, carers andrelatives.You will need to be energetic and dedicated in working in a busy obstetrics outpatientdepartment. As the post holder, you will be responsible for designated clinics, including thepreparation and storage of medical notes, the reception and discharge of patients from theTrust's electronic patient records without supervision or direction.

Due to the nature of the role, the post holder will be based on site and will be required to work the regular 5 days working patterns.

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:

Winners of Health Service Journal Acute Trust of the year award 2021.

National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.

We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.

Date posted

18 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time

Reference number

326-6630531-NM

Job locations

Crawley Hospital

West Green Drive

Crawley

RH11 7DH

Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight

Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight

Person Specification

Criteria

Essential

Evidence of a good standard of written English appropriate to the role
A complete and accurate application
Suitability for role evidenced in supporting statement
Evidence of essential experience for role
Meet the essential education/qualifications required for the role
Evidence of the Trust values and behaviours
Evidence of any other essential criteria outlined in the personal specification

Person Specification

Criteria

Essential

Evidence of a good standard of written English appropriate to the role
A complete and accurate application
Suitability for role evidenced in supporting statement
Evidence of essential experience for role
Meet the essential education/qualifications required for the role
Evidence of the Trust values and behaviours
Evidence of any other essential criteria outlined in the personal specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

Crawley Hospital

West Green Drive

Crawley

RH11 7DH

Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Surrey and Sussex Healthcare NHS Trust

Address

Crawley Hospital

West Green Drive

Crawley

RH11 7DH

Employer's website

https://surreyandsussex.nhs.uk/ (Opens in a new tab)