KPO administrator
This job is now closed
Job summary
If you are interested in putting patients first and working with staff across our organisation to apply our improvement methodology (SASH+) this is an exciting opportunity that you can't afford to miss.
We are one of just five Trusts in England who were part of 6 year partnership with the Virginia Mason Institute in Seattle, USA, to develop and apply a new approach to putting lean improvement methods into action in the NHS to improve both the outcome and experience for patients and the working environment and involvement for our people. We have extended our partnership with VMI for an additional 4 years.
This is an opportunity to be part of a small KPO team who are responsible for leading the improvement work and building lean capacity and capability across the organisation through training, education, coaching and support. We have also secured a contract to help other NHS organisations develop their own continuous improvement offer over the next 3 years and this role will specifically be supporting the administration of this work.
Main duties of the job
Ideal candidates will:-
- Be keen to learn and apply lean methodologies in their own roles
- Be able to liaise with staff from across the organisation providing support and administration to access a range of learning and education opportunities
- Have an attention for detail in the production of reports, training material and co-ordination of events
- Recognise that success of the team is a greater result than personal achievements
- Go the extra mile to support the improvement of services that are focussed on the patient
Please contact Helen Stevens Deputy Director of Kaizen for more details or to make arrangements for an informal discussion h.stevens@nhs.net
Closing date for this role is Friday 15 March 2024 and interviews will take place on Friday 22 March 2024
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
About us
We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:
- Winners of Health Service Journal Acute Trust of the year award 2021.
- National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
- We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.
Details
Date posted
21 February 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£11,408 to £12,168 a year per annum plus high cost allowance
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
326-6075044-AD
Job locations
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
Employer details
Employer name
Surrey and Sussex Healthcare NHS Trust
Address
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
Employer's website
https://surreyandsussex.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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