Medical Secretary - Earlswood Centre (Secondment)

Surrey and Sussex Healthcare NHS Trust

This job is now closed

Job summary

Secondment - 9 months - Medical Secretary, Earlswood Centre, Band 4 08.00 to 16.00 Full Time 37.5 hours

The Earlswood Centre is a dedicated Diabetes and Endocrinology Centre with our own Reception area which forms part of East Surrey Hospital. We are based within a short walking distance from the main hospital with our own free Car Park. You will be part of the Team which looks after the Consultants and Diabetic Specialist Nurse Team at Earlswood. The Centre deals with Diabetic/Endocrinology outpatient appointments the majority of which are run out of Earlswood.

You should have excellent administrative/IT/keyboard and communication skills and the ability and flexibility to adapt to different situations as they arise. Having a passion to provide excellent customer service and patient care with enthusiasm and professionalism is also important. You will be part of the Admin Team that is based at Earlswood and be the first point of contact when patients arrive at the Centre. Ideally you will already have experience working in a busy customer service environment. You will be responsible for checking patients in, dealing with queries - by phone and in person, setting up clinics and booking follow up appointments for the Centre.

If you are interested in the position please apply, or for more information or if you have any queries, please contact Lisa Swanston on Ext 1374 or via email: lisa.swanston1@nhs.net.

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:

Winners of Health Service Journal Acute Trust of the year award 2021.
National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.

Date posted

17 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro-rata plus high cost allowance

Contract

Secondment

Working pattern

Full-time

Reference number

326-5555555-SL

Job locations

Earlswood Centre, East Surrey Hospital site

Royal Anderson Park

Redhill

RH1 6TP

Job description

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.

Job description

Job responsibilities

Person Specification

criteria

Essential

oEvidence of a good standard of written English appropriate to the role
oA complete and accurate application
oSuitability for role evidenced in supporting statement
oEvidence of essential experience for role
oMeet the essential education/qualifications required for the role
oHold the necessary mandatory professional/clinical registration
oEvidence of the Trust values and behaviours
oEvidence of any other essential criteria outlined in the person specification

Person Specification

criteria

Essential

oEvidence of a good standard of written English appropriate to the role
oA complete and accurate application
oSuitability for role evidenced in supporting statement
oEvidence of essential experience for role
oMeet the essential education/qualifications required for the role
oHold the necessary mandatory professional/clinical registration
oEvidence of the Trust values and behaviours
oEvidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.