Surrey and Borders Partnership NHS Foundation Trust

EHR Systems Administrator

The closing date is 05 April 2026

Job summary

EHR Systems Administrator

To provide comprehensive second-line support and configuration expertise for the Trust's Electronic Health Record (EHR) systems, primarily SystmOne. This includes taking ownership of specific technical domains within the system, undertaking complex troubleshooting, performing system administration tasks, and leading upgrade testing cycles.

The postholder is expected to act with a high degree of autonomy within defined guidelines, serving as a subject matter expert and escalating only when issues fall outside of their remit.

The role is primarily office-based with extended periods of computer use and occasional travel to Trust sites for training, support, or stakeholder engagement.

You will be required to work from the office for a minimum of 3 working days per week.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

Applicants must have the right to work in the UK for the duration of the role.

Main duties of the job

The postholder will actively contribute to service improvement, support the development and delivery of training, and participate in the creation and maintenance of documentation and procedures. They are also expected to uphold information governance and confidentiality standards and engage in continuous professional development.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Date posted

23 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year Incl. 5% Fringe HCAS, pa

Contract

Permanent

Working pattern

Full-time

Reference number

325-7872798-CORP

Job locations

Trust Headquarters

18 Mole Business Park Unit

Leatherhead

KT22 7AD

Job description

Job responsibilities

Please refer to the Job description attached on TRAC for details on the main responsibilities of this role.

Job description

Job responsibilities

Please refer to the Job description attached on TRAC for details on the main responsibilities of this role.

Person Specification

Qualifications

Essential

Degree Level education or 2 years recent experience in a support environment

Experience

Essential

Demonstrable knowledge of and practical experience in supporting multiple software applications across a wide range of technologies
Proven ability to communicate effectively and be responsive to user requests and handle their expectations with patience and understanding
In-depth working knowledge or experience of EHR systems.
Demonstrable experience in advanced troubleshooting autonomously, configuration, and user support managing own workload
Registration Authority experience, background in knowledge of smartcard roles and adding access.
Experience contributing to the creation of SOPs, training materials, or user guides

Person Specification

Qualifications

Essential

Degree Level education or 2 years recent experience in a support environment

Experience

Essential

Demonstrable knowledge of and practical experience in supporting multiple software applications across a wide range of technologies
Proven ability to communicate effectively and be responsive to user requests and handle their expectations with patience and understanding
In-depth working knowledge or experience of EHR systems.
Demonstrable experience in advanced troubleshooting autonomously, configuration, and user support managing own workload
Registration Authority experience, background in knowledge of smartcard roles and adding access.
Experience contributing to the creation of SOPs, training materials, or user guides

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.