Surrey and Borders Partnership NHS Foundation Trust

Senior Administrator

The closing date is 01 September 2025

Job summary

We are looking for an experienced Senior Administrator to join our well-established team in our busy office in Chertsey, following administrative processes for tasks supporting our School Based Need clinicians and service users. You will support the team in general administrative work and line manage band 3 administrators.

In addition, you will be expected to support the team with tasks such as formatting letters, populating and managing spreadsheets, processing referrals and supporting the Business Leads with any ad hoc tasks. You will need to have a keen eye for accuracy and be competent in all aspects of Microsoft office.

Main duties of the job

Suitable for someone who is able to co-ordinate work effectively in a busy environment and provide support, motivation and guidance to other team members. Suitable for someone who is passionate about providing excellent customer service.

The post holder is expected to act on their own initiative on a daily basis to ensure the effective running of the service, prioritising their own workload as required. This is a key role within a developing service and the job requires a high degree of flexibility in response to workload agendas.

The post holder is expected to liaise effectively and professionally with all levels of staff, external organisations and the public, dealing with confidential information in an appropriate manner.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Working from home contracts do not attract high cost area payments.

We look forward to receiving your application!

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year Incl. 5% Fringe HCAS, pa, pro rata.

Contract

Permanent

Working pattern

Part-time

Reference number

325-7373260-CYPS

Job locations

Unither House

Curfew Bell Road

Chertsey

KT16 9FG

Job description

Job responsibilities

To provide office administrative duties for SBN.

The main duties of the role include: managing a busy email inbox, containing referrals and letter requests, booking of rooms, answering and directing phone calls and emails, plus any other administrative duties.

Please see the attached job description.

Job description

Job responsibilities

To provide office administrative duties for SBN.

Please see the attached job description.

Person Specification

Qualifications required

Essential

NVQ Level 4 in Business Admin or equivalent experience (4 years)
Good working knowledge of administrative and secretarial processes e.g. electronic filing systems and formatting documents/reports

Desirable

Previously worked for the NHS or Private Healthcare on a similar role

Experience Required

Essential

Minimum three to four years' experience working with Microsoft Office including Word, Excel, PowerPoint, Outlook and Microsoft teams.
4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures

Desirable

Experience handling confidential information

Person Specification

Qualifications required

Essential

NVQ Level 4 in Business Admin or equivalent experience (4 years)
Good working knowledge of administrative and secretarial processes e.g. electronic filing systems and formatting documents/reports

Desirable

Previously worked for the NHS or Private Healthcare on a similar role

Experience Required

Essential

Minimum three to four years' experience working with Microsoft Office including Word, Excel, PowerPoint, Outlook and Microsoft teams.
4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures

Desirable

Experience handling confidential information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.