Surrey and Borders Partnership NHS Foundation Trust

Learning and Adoption Agent

The closing date is 17 August 2025

Job summary

To design, deliver and develop digital training courses under the digital training portfolio to Trust staff, and other relevant internal and external stakeholders, in line with the Digital Learning Strategy and the Trust Vision and Values. Provide pro-active support and advice on the development of digital skills and the use of digital systems within the workplace.

Main duties of the job

The Trust's strategic focus is on creating a digital environment that simplifies processes, enhances collaboration, and ensures that staff can focus on delivering high-quality care without being burdened by unnecessary administrative tasks or inefficient systems.

Our Electronic Health Record (EHR) support services within the Digital division are aligned to establish a more integrated team to improve collaboration and communication between the EHR facing teams and as a result improving the quality of support provided to our frontline staff.

A Digital Project Management Office (PMO) has been introduced to better manage the numerous, complex projects that are ongoing within the division and support the effective delivery of digital projects and programmes and digital workstreams in Trust projects and programmes.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,602 to £39,686 a year Incl. 5% Fringe HCAS, pa, pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

325-7389621-CORP

Job locations

Trust Headquarters

18 Mole Business Park, Randalls Road

Leatherhead

KT22 7AD

Job description

Job responsibilities

"Please check the job description & person specification document for more information on the requirements for this job."

Job description

Job responsibilities

"Please check the job description & person specification document for more information on the requirements for this job."

Person Specification

Qualifications

Essential

Degree level qualification or equivalent relevant experience

Experience

Essential

Demonstrable experience in a customer service or digital support role.
Experience of delivering training to individuals and class groups of varying sizes, face to face and remote.
Experience of developing training materials, including lessons plans, Quick Reference Guides (QRGs), presentations and handouts.
Experience of creating management reports and analysing training statistics and feedback.

Person Specification

Qualifications

Essential

Degree level qualification or equivalent relevant experience

Experience

Essential

Demonstrable experience in a customer service or digital support role.
Experience of delivering training to individuals and class groups of varying sizes, face to face and remote.
Experience of developing training materials, including lessons plans, Quick Reference Guides (QRGs), presentations and handouts.
Experience of creating management reports and analysing training statistics and feedback.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.