Surrey and Borders Partnership NHS Foundation Trust

Senior Administrator

The closing date is 02 July 2025

Job summary

This is a key role within a developing service and the job requires a high degree of flexibility in response to the workload agenda. It is suitable for someone who is passionate about providing excellent customer service.

The role is to-

a)act as the Admin lead for the AEDS East base in Leatherhead.

b) provide supervision and development to other members of the administration team in conjunction with Band 5 Administrators, where appropriate.

Main duties of the job

Ability to work across allour Surrey bases, where necessary, mainly the East base.

Suitable for someone who is able to co-ordinate work effectively in a busy environment and provide support, motivation and guidance to other team members.

The post holder is expected to act on their own initiative on a daily basis to ensure the effective running of the service, prioritising their own workload, as required.

The post holder is expected to liaise effectively and professionally with all levels of staff, external organisations and the public, dealing with confidential information in an appropriate manner.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

We look forward to receiving your application!

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year Incl. 5% Fringe HCAS, pa, pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

325-7260260-CYPS-AED

Job locations

18 Mole Business Park

Randalls Road

Leatherhead

KT22 7BA

Job description

Job responsibilities

Take and transcribe a wide range of meeting minutes in an accurate and timely manner

Receive and process referrals to the relevant clinician and system(s)

Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators.

For more, please see the job description.

Job description

Job responsibilities

Take and transcribe a wide range of meeting minutes in an accurate and timely manner

Receive and process referrals to the relevant clinician and system(s)

Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators.

For more, please see the job description.

Person Specification

Qualifications

Essential

NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
Use of Microsoft Office or equivalent
Be a good communicator and have proven excellent customer care skills
Working as part of a team as well as under own initiative
Communicating complex & highly sensitive information to other professional groups
Taking minutes at Team and other meetings as required
Prioritising workload

Desirable

Working within an NHS setting, ideally
Use of database entry

Person Specification

Qualifications

Essential

NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
Use of Microsoft Office or equivalent
Be a good communicator and have proven excellent customer care skills
Working as part of a team as well as under own initiative
Communicating complex & highly sensitive information to other professional groups
Taking minutes at Team and other meetings as required
Prioritising workload

Desirable

Working within an NHS setting, ideally
Use of database entry

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.