Surrey and Borders Partnership NHS Foundation Trust

Administrator

The closing date is 27 June 2025

Job summary

Are you looking for your next challenge, working in a supportive, innovative and highly pressured NHS environment?

Surrey & Borders NHS Foundation Trust is looking to recruit a fixed term (6 months) part-time (0.4wte) Band 3 Administrator for the Adult Neurodevelopmental Service to provide admin support to the service, it's practitioners, patients and health and social care colleagues.

You will need to be an enthusiastic and resourceful person, an excellent communicator who is well organised, self-motivated and able to work to their own initiative and as part of a team.

Applicants should have a demonstrable background in administrative support roles, be able to work under pressure and also enjoy working within a team environment.

Main duties of the job

Main duties of the jobThe smooth running of the office of the Adult Neurodevelopmental service (NDS) through comprehensive, efficient and high quality secretarial and administrative services and collaboration with service admin and colleagues

To ensure efficient and appropriate administrative support to enable the NDS to provide the best clinical support possible to people who use our services.

This will involve prioritizing and organizing the day-to-day workload while maintaining confidentiality of information throughout the full range of duties involved.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

We look forward to receiving your application!

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year Incl.5% HCAS, pa, pro rata.

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

325-7247321-PLD

Job locations

Horizon House

Horizon House

Epsom

KT17 4QJ


Job description

Job responsibilities

To be responsible for maintaining the confidentiality and security of client data in accordance with Trust policy

To be able to use S1 and other health record systems and accurately enter information.

To undertake secretarial duties including preparing letters to GPs/other health care professionals to support the administration team.

Answer telephone enquiries/messages and transmit to team members according to priorities; maintaining a helpful and courteous manner at all times

Answer and respond to any queries staff have on a day-to-day basis

To administer the travel claim system and ensure claims are valid

Distribution and date-stamping of all incoming/outgoing post.

Support team members in liaising with service users /relatives/carers/secretaries/GPs and other relevant care agencies

Maintain an effective filing system, including retrieval of files from archive storage

Photocopying and maintaining stocks of relevant forms and leaflets for team use

Coordinate and book rooms for meetings and clients appointments

To liaise with estates department regarding any repairs required within the base in order to maintain a safe working environment

Undertake typing of letters, memos & reports as required.

To implement Trust and team policies/procedures and propose changes to practices if necessary.

Job description

Job responsibilities

To be responsible for maintaining the confidentiality and security of client data in accordance with Trust policy

To be able to use S1 and other health record systems and accurately enter information.

To undertake secretarial duties including preparing letters to GPs/other health care professionals to support the administration team.

Answer telephone enquiries/messages and transmit to team members according to priorities; maintaining a helpful and courteous manner at all times

Answer and respond to any queries staff have on a day-to-day basis

To administer the travel claim system and ensure claims are valid

Distribution and date-stamping of all incoming/outgoing post.

Support team members in liaising with service users /relatives/carers/secretaries/GPs and other relevant care agencies

Maintain an effective filing system, including retrieval of files from archive storage

Photocopying and maintaining stocks of relevant forms and leaflets for team use

Coordinate and book rooms for meetings and clients appointments

To liaise with estates department regarding any repairs required within the base in order to maintain a safe working environment

Undertake typing of letters, memos & reports as required.

To implement Trust and team policies/procedures and propose changes to practices if necessary.

Person Specification

Knowledge

Essential

  • GCSEs Grade C or above (including English Language) or equivalent

Desirable

  • RSA3/NVQ3 or equivalent

Knowledge

Desirable

  • Formal/recognised Administrative qualification or training

Experience

Essential

  • Significant experience working with PC/word processing/spreadsheets etc
  • Good working knowledge of administrative and secretarial processes e.g. electronic filing systems and formatting documents/report

Experience

Essential

  • Experience responding to telephone queries and concerns from patients / customers

Desirable

  • Previous experience working as an administrator in a team
Person Specification

Knowledge

Essential

  • GCSEs Grade C or above (including English Language) or equivalent

Desirable

  • RSA3/NVQ3 or equivalent

Knowledge

Desirable

  • Formal/recognised Administrative qualification or training

Experience

Essential

  • Significant experience working with PC/word processing/spreadsheets etc
  • Good working knowledge of administrative and secretarial processes e.g. electronic filing systems and formatting documents/report

Experience

Essential

  • Experience responding to telephone queries and concerns from patients / customers

Desirable

  • Previous experience working as an administrator in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Horizon House

Horizon House

Epsom

KT17 4QJ


Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)


Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Horizon House

Horizon House

Epsom

KT17 4QJ


Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Admin

Joanna Jarvis

Joanna.Jarvis@sabp.nhs.uk

01372216490

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year Incl.5% HCAS, pa, pro rata.

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

325-7247321-PLD

Job locations

Horizon House

Horizon House

Epsom

KT17 4QJ


Supporting documents

Privacy notice

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