Senior Administrator

Job summary

Would you like the opportunity to help improve the health and wellbeing of our Surrey residents?

Do you want to be part of a successful, dedicated team of clinical and non-clinical professionals who deliver a high-quality service and always put the service user first?

i-access is a surrey-wide Drug and Alcohol service that aims to tackle substance misuse and dependency by offering help and hope to those that seek treatment and recovery. We operate from 3 main bases and 25 satellite clinic locations throughout Surrey. We are part of Surrey and Borders Partnership NHS Foundation Trust - a leading provider of high-quality care in specialist mental health, learning disability and drug and alcohol services for people of all ages serving a population of 1.3 million across 140 services.

We are seeking to recruit a professional, dynamic, and experienced Senior Team Administrator with a "can do" attitude to join our countywide Business Support Team.

The role is split across two community locations; our central referral hub at Farnham Road Hospital, Guildford and Wingfield Resource Centre in Redhill; on occasions you may need to support our Community team at Horizon House, Epsom.

The hours are Monday - Friday 09:00 - 17:00 and the requirement to support an evening clinic in Redhill from 17:00 - 19:30 alternate weeks.

Working days at each base can be discussed at interview.

Main duties of the job

You will support the Central Referral Hub and Local administration functions including project support. As the first point of contact for service users, carers, health professionals and 3rd party organizations, you will provide a high quality, professional, efficient, and responsive administrative support service within our multi-disciplinary teams.

Using our Electronic Patient Record system and Microsoft Office applications you will effectively operate the referral, appointment, discharge, and communications systems. You will be required to respond flexibly to changing circumstances to deliver against commissioned standards and targets.

You will have excellent communication, teamworking and organisational skills and be comfortable working in a fast-paced environment to deliver a high-quality service whilst maintaining a professional and calm approach.

A sound working knowledge of Microsoft office applications and the ability to respond flexibly to the needs of the service within a changing environment are essential for this role.

If you would like the opportunity to be part of our professional and friendly Business Support Team, we would like to hear from you.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Interview date 11th September.

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

i-access Wingfield Resource Centre

St Annes Drive

Redhill

RH1 1AU

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

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Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

i-access Wingfield Resource Centre

St Annes Drive

Redhill

RH1 1AU

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

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