PLD Service Manager

Surrey and Borders Partnership NHS Foundation Trust

This job is now closed

Job summary

The Service Manager will be responsible for providing a person-centred, leading edge and quality service to people who use services and their families and carers. The post holder will have senior management responsibility for the following Social Care Homes, with line management of the Social Care Home Managers:

a Sheiling

b Hillcroft

c Derby House

d Larkfield

e Rosewood

f Jasmine Short Breaks service

K Kingscroft Short Breaks service

The post holder will be a highly experienced and competent member of the Learning Disabilities management team, improving the level of choice and quality of life for people who use services and their families and carers, maximising long-term independence and minimising ongoing support.

The post holder will be responsible for the day-to-day operational case management, assessment and delivery of health and social care interventions for people who use services, operating within a culture of continuous service improvement and safety to ensure that professional standards and best practice are embedded throughout the Social Services Division.

The post holder will provide excellent leadership, direction and effective management of the Division's resources. As a member of the management team, the Service Manager will ensure that all team members understand, embrace and deliver to the strategic aims of the Division in terms of service improvement, governance processes and compliance with quality standards

Main duties of the job

Provide senior leadership and support to a number of Social Care Home Managers and their teams.

Be responsible for relationship management, registration processes and project management of delivering action plans to meet the regulatory requirements of Care Quality Commission (CQC) and for the translation of CQC strategy into local policy.

Ensure that effective communications systems are established, maintained and monitored regularly within the Social Care Services and other services, agencies and partners.

Lead and motivate staff to provide a proactive and responsive high quality service, contributing to ongoing audit and evaluation.

Ensure that the necessary systems and protocols are in place for the delivery of a safe and supportive service, and that these are understood and adhered to across Social Care Services.

Develop and implement strategies that promote an environment of recovery and participation of people who use services.

Demonstrate high levels of commitment to achieving excellent results shown through the successful implementation of service improvement initiatives driven by an effective clinical audit and effectiveness function.

Work with members of the Division's management team to agree clear and deliverable objectives and ensure that these are implemented and monitored.

Ensure that services are delivered within agreed budgets,including agreed cost improvement plans where required.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Date posted

12 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,877 to £62,626 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

325-6605340-PLD

Job locations

SABP Trust HQ

18 Mole Business Park Randalls Rd

Leatherhead

KT22 7AD

Job description

Job responsibilities

SEE JOB DESCRIPTION

My job makes better lives by working in partnership with the Divisions senior management teams and all staff within the Trusts Social Care Services for the continued development of services and quality improvement of service provision. In this role.

Job description

Job responsibilities

SEE JOB DESCRIPTION

Person Specification

Qualifications

Essential

oA professional qualification or at least 5 years of management experience in Health and/or Social Care Services
oExperience of a minimum of 3 years in working with people with learning disabilities

Desirable

oA Management qualification would be desirable

Experience

Essential

oExperience of developing strategies that promote Health and Social Governance within an environment of involvement and participation of people who use services and their families and carers.
oExperience of maintaining appropriate records in accordance with legislation requirements relating to access of files.
oA proven ability to successfully manage change and implement service redesign
oA proven ability to successfully deliver a person-centred service to demanding targets and objectives

Person Specification

Qualifications

Essential

oA professional qualification or at least 5 years of management experience in Health and/or Social Care Services
oExperience of a minimum of 3 years in working with people with learning disabilities

Desirable

oA Management qualification would be desirable

Experience

Essential

oExperience of developing strategies that promote Health and Social Governance within an environment of involvement and participation of people who use services and their families and carers.
oExperience of maintaining appropriate records in accordance with legislation requirements relating to access of files.
oA proven ability to successfully manage change and implement service redesign
oA proven ability to successfully deliver a person-centred service to demanding targets and objectives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information