Surrey and Borders Partnership NHS Foundation Trust

Team Administrator

This job is now closed

Job summary

We are excited to offer the opportunity to become part of a neurodevelopmental team that is supporting children and young people with suspected or confirmed neurodevelopmental need across Surrey.

The successful applicant will provide full administrative support alongside a team of administrators. There is also an opportunity to work from different bases across Surrey depending on where is convenient for the applicant whilst also coming together as an admin team on set occasions.

Possible locations for this role are

Azalea House, Farnham Road, Guildford, Surrey, GU2 7LQ

Unither House, Curfew Bell Road, Chertsey, Surrey, KT16 9FG

18 Mole Business Park, Leatherhead, Surrey KT22 7AD

Gatton Place, St Matthew's Road, Redhill, RH1 1TA

Theta Building, Lyon Way, Frimley, Camberley GU16 7ER

Main duties of the job

The main duties of the role include providing administration support to the clinical team and supporting calls received into the service. Tasks include letter writing, booking of rooms answering and directing phone calls and emails, administration associated with the clinical system as well as minute taking. You will also be required to work on your own initiative, be flexible and demonstrate a willingness to help others as a key member of a new and developing team. Therefore, the ability to build effective relationships, with a flexible approach to work is essential.

You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. You will have opportunities to work alongside our administrative team and ensure we are using the best systems and processes to support young people and families. This is an exciting opportunity to support an evolving, innovative service.

If you feel you have the skills and experience for this post, we would like to hear from you.

Previous applicants need not apply.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Working from home contracts do not attract high cost area payments.

We look forward to receiving your application!

Date posted

18 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year Inc 5% Fringe HCAS, pa, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

325-5759187-CYPS-B

Job locations

Theta

Lyon Way

Frimley

GU16 7ER

Job description

Job responsibilities

Please check the job description & person specification document for more information on the requirements for this job

Job description

Job responsibilities

Please check the job description & person specification document for more information on the requirements for this job

Person Specification

Experience

Essential

Experience of using Microsoft Office, particularly Word, Basic Excel and Outlook
Experience of office / administration work
Experience of communicating effectively at all levels with a variety of contacts
Good working knowledge of Data Protection and confidentiality

Desirable

Experience of working in health or social care
Experience of using clinical systems
Experience of call handling

Qualifications

Essential

Good standard of general education to include 5 GCSE (or equivalent) including English and Mathematics

Desirable

Courses completed to support administration e.g. excel management, minute taking etc

Skills

Essential

Good communication and customer care skills.
Ability to work as part of a team as well as under own initiative
Ability to communicate complex information to other professional groups
Ability to take minutes at Team and Sector Meetings or as required
Ability to make judgments on receipt of information/ referrals on when to seek advice or expert opinion.

Desirable

High level of skills for excel and ability to analyse large quantities of information

Person Specification

Experience

Essential

Experience of using Microsoft Office, particularly Word, Basic Excel and Outlook
Experience of office / administration work
Experience of communicating effectively at all levels with a variety of contacts
Good working knowledge of Data Protection and confidentiality

Desirable

Experience of working in health or social care
Experience of using clinical systems
Experience of call handling

Qualifications

Essential

Good standard of general education to include 5 GCSE (or equivalent) including English and Mathematics

Desirable

Courses completed to support administration e.g. excel management, minute taking etc

Skills

Essential

Good communication and customer care skills.
Ability to work as part of a team as well as under own initiative
Ability to communicate complex information to other professional groups
Ability to take minutes at Team and Sector Meetings or as required
Ability to make judgments on receipt of information/ referrals on when to seek advice or expert opinion.

Desirable

High level of skills for excel and ability to analyse large quantities of information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.