Crisis Line Practioner

Surrey and Borders Partnership NHS Foundation Trust

This job is now closed

Job summary

The CYPS Crisis Line supports young people, who are experiencing emotional and mental health crisis. Young people, their families or carers and our acute colleagues can call and receive advice, support and signposting 24 hours a day.

The CYPS Crisis Line is an expanding service, having been launched just over a year ago with exciting opportunities and developments available within our small but friendly staff team.

Main duties of the job

The main duties of the role are taking calls from young people, their families or carers and our acute colleagues, taking time to understand the needs of the young person, assessing risk and making a plan with the young person to help manage the immediate crisis. You will liaise with any services the young person is working alongside or be able to signpost, ensuring clear and concise documentation is completed.

Taking calls from our acute colleagues out of hours, you will be able to advise and safety plan, looking to support young people being safety discharged where clinically safe to do so and liaise with our Crisis Intervention Service to offer a follow up assessment the following day. Where this isn't appropriate, you will be able to offer advice regarding the support the young person may need overnight.

You will be confident and competent engaging with young people, assessing needs including safe guarding, risks and making safety plans with young people and there families. You will receive regular supervision and have access to training to support your own learning needs and development.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Working from home contracts do not attract high cost area payments.

We look forward to receiving your application!

Date posted

26 July 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£45,753 to £52,067 a year Incl 5% Fringe HCAS, pa, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

325-5471970-CYPS

Job locations

Gatton Place

St Matthews Road

Redhill

RH1 1TA

Job description

Job responsibilities

Please check the job description and personal specification document for more information on the requirement for this job.

Job description

Job responsibilities

Please check the job description and personal specification document for more information on the requirement for this job.

Person Specification

Qualifications

Essential

Post graduate in nursing, social work or occupational therapy- professional body registration required.

Experience

Essential

Minimum of 3 years post graduate experience working in the relevant field
Undertaking mental health assessments, risk assessments and treatment of CYPS
Evidence of post qualification study
Understanding of family functioning Knowledge and awareness of Safeguarding procedures
Working as part of a multi-disciplinary team.

Desirable

Willingness to complete mentorship course
Experience of working with young people would be of benefit
Previous experience of working within crisis services

Person Specification

Qualifications

Essential

Post graduate in nursing, social work or occupational therapy- professional body registration required.

Experience

Essential

Minimum of 3 years post graduate experience working in the relevant field
Undertaking mental health assessments, risk assessments and treatment of CYPS
Evidence of post qualification study
Understanding of family functioning Knowledge and awareness of Safeguarding procedures
Working as part of a multi-disciplinary team.

Desirable

Willingness to complete mentorship course
Experience of working with young people would be of benefit
Previous experience of working within crisis services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).