Ashford & St. Peter's Hospitals NHS Foundation Trust

Clinical Office Administrator - Clinical Haematology (13hrs Post)

The closing date is 12 April 2026

Job summary

Please note; Sponsorship is NOT available for this post.

An exciting opportunity has arisen for a Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals. The successful applicant will work in our Haematology department. The post includes general office duties consisting of managing transcriptions, filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, dealing with enquiries by letter / fax / e-mail and telephone.

The successful candidate will have excellent clerical skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of the Cerner system would be desirable.

For further information please contact Katy Storey (Clinical Office Team Leader) -katy.storey@nhs.net

Main duties of the job

The post holder will provide a comprehensive support administrative service to the Haematology Clinical Team. The successful candidate will be expected to organise their workload with the Haematology Consultants and co-ordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times. They'll also be duties to be completed within the Haematology Day Unit.

In order to be shortlisted, you will be expected to provide detailed and clear referenced evidence which demonstrates that you fulfil the essential requirements for this position.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

Please note that adverts may close early, so early application is encouraged.

For more information about careers at ASPH please visit:www.asph-careers.org

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year inc. HCAS pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

323-AC6905-JN-A

Job locations

St Peter's Hospital

Guildford Road

Chertsey

KT16 0PZ

Job description

Job responsibilities

The post holder will provide a comprehensive support administrative service to the Haematology Clinical Team. The successful candidate will be expected to organise their workload with the Haematology Consultants and co-ordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.Theyll also be duties to be completed within the Haematology Day Unit.

Job description

Job responsibilities

The post holder will provide a comprehensive support administrative service to the Haematology Clinical Team. The successful candidate will be expected to organise their workload with the Haematology Consultants and co-ordinate their activities with the Clinical Office Coordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.Theyll also be duties to be completed within the Haematology Day Unit.

Person Specification

Qualifications

Essential

English GCSE Grade C or equivalent

Desirable

NVQ level 3 in Business Administration or equivalent

Experience

Essential

Experience in managing appointments and clinical correspondance
Experience in handling confidential and sensitive information
Experience in liaising with multidisciplinary teams (consultants, nurses, admin etc)

Desirable

NHS experience
Experience using Surrey Safe Care (Cerner)
Experience working with waiting lists and patient tracking

Skills

Essential

Ability to deal with sensitive information
Ability to work under pressure
Ability to maintain discretion and maintain confidentiality at all times
Able to use initiative and judgement in daily tasks
Good written and verbal communication skills

Other

Essential

Ability to work collaboratively within a team
Willingness to support colleagues during high workload periods

Person Specification

Qualifications

Essential

English GCSE Grade C or equivalent

Desirable

NVQ level 3 in Business Administration or equivalent

Experience

Essential

Experience in managing appointments and clinical correspondance
Experience in handling confidential and sensitive information
Experience in liaising with multidisciplinary teams (consultants, nurses, admin etc)

Desirable

NHS experience
Experience using Surrey Safe Care (Cerner)
Experience working with waiting lists and patient tracking

Skills

Essential

Ability to deal with sensitive information
Ability to work under pressure
Ability to maintain discretion and maintain confidentiality at all times
Able to use initiative and judgement in daily tasks
Good written and verbal communication skills

Other

Essential

Ability to work collaboratively within a team
Willingness to support colleagues during high workload periods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peter's Hospital

Guildford Road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peter's Hospital

Guildford Road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)