Outpatient Administration

Job summary

We are looking for a friendly, self-motivated, and confident person with experience in providing a high standard of customer care. The post holder will provide a comprehensive patient focused reception service working in our Outpatient Reception at Ashford and St Peters NHS Foundation Trust. The post holder will work across the Trust sites, which could include Woking.

If you find fulfilment in working in a dynamic and demanding environment, this role offers you the opportunity to truly impact the service we provide to our local community, with the patient's needs always at the heart of our operations.

The successful candidate must have previous reception experience and have excellent communication and customer service skills.

The post holder will play a crucial role in delivering top-notch, safe, and compassionate healthcare to patients. By supporting and welcoming patients into services that cater to their unique needs, the Outpatient Administrator will also provide administrative support to a team, acting as a bridge between patients, doctors, practitioners, and other healthcare professionals, and managing appointments. The staff member will consistently deliver high-quality customer service and maintain a professional demeanour at all times.

Main duties of the job

The post holder will play a crucial role in delivering top-notch, safe, and compassionate healthcare to patients. By supporting and welcoming patients into services that cater to their unique needs, the Outpatient Administrator will also provide administrative support to a team, acting as a bridge between patients, doctors, practitioners, and other healthcare professionals, and managing appointments. The staff member will consistently deliver high-quality customer service and maintain a professional demeanor at all times.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

• Excellent pension scheme and annual leave entitlement
• On-site Nurseries
• On-site staff cafes
• On-site parking
• Support in career development
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:www.asph-careers.org

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

London Road

Ashford, Surrey

TW15 3AA

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

London Road

Ashford, Surrey

TW15 3AA

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

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