Job summary
An exciting opportunity has arisen at St Peter's Hospital within our Paediatric Emergency Department for Healthcare Assistance to join our team. We care for children and Young People aged from 0- 18 years admitted with a variety of medical, surgical and Mental Health conditions within a patient focused, friendly environment.
We are looking for candidates who are able to work in a fast paced environment and wish to develop themselves further. You will be supported by the registered nurses, Unit manager and Matron within the department to provide excellent care.
We would be very excited to welcome suitable candidates to this role. It involves providing care to children and Young people 24/7 365 days per year working on a shift basis.
Main duties of the job
Work as a Health Care Support Worker within the Paediatric department
Provide direct patient care under the supervision and support of the registered nurses incorporating;
- Supporting patient with any personals cares i.e. toileting
- Supporting the patients nutrition and hydration
- Undertaking and recording of vital signs
- Performing point of care testing's e.g. urinalysis
- Escorting patients to other departments in the hospital
- Maintaining Infection Prevention and Control
- Safeguarding Children and Adults
- Providing one to one supervision and support
- Provide support to the children, young people and their families in the department
- Ensure the environment is clean and tidy at all times.
- Stocking equipment to adequate levels
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES OF THE POST:
Patient Care
- Conducting oneself in a professional manner towards children and their families, carers, colleagues and other agencies, at all times with in one of our Paediatric areas- Paediatric Emergency Department, Ash Ward (Inpatient Ward) or Oak Ward (Day case ward)
- To be responsible for maintaining and conducting oneself to ensure good working relationships with colleagues by contributing to the effective running of the ward/department.
- Providing 1:1 support and care to patients and their families
- To participate in working collaboratively with other Trust services and external agencies to provide seamless care for babies, children and young people.
- To support parents/carers to provide babies, children and young people with personal care, where and when required, and demonstrate empathy, dignity, respect and compassion at all times.
- Support registered staff with the physical health, comfort and wellbeing of babies/children/young people, including recording vital signs once competency completed.
- Support registered staff with implementation in all aspects of the patients plan of care
- To provide support and supervision for patients admitted with Eating disorders and Mental Health needs, working alongside the registered staff to care for these patients recognising their individual needs.
- Escort patients from the ward to other departments within the hospital, in accordance with Standards of Practice and Care, maintaining their privacy and dignity at all times.
- To maintain the highest possible standards of compassionate and profession family centred care
- Empower children and their families by ensuring that they receive relevant information about their treatment, medication, available services, advocacy services, ward routines and safety procedures under the guidance of a registered nurse.
- To promote a positive experience for children and families through proactive listening, being responsive to issues raised/concerns raised by patient family with colleagues and senior members of the team.
- To record vital signs and report to a registered member of the team, any changes which may indicate an alteration in the general well-being and safety of a patient/family member. This would include observations around the patients presentation, behaviour, mood and verbal content.
- Ensure that the environment is clean and tidy at all times. To liaise with the cleaning team regarding cleanliness
Communication
- Answer the telephone in accordance to the Trusts Standards for Practice and Care and refers calls to the nurse in charge as appropriate.
- Communicate with children and relatives in a courteous, caring, sensitive, appropriate manner and refer to the nurse in charge as required.
- Report any incidents, accidents, concerns, near misses or complaints to the nurse in charge.
- Be sensitive to the patient and their environment, ensuring communication of a personal and or private nature is discreet and patient confidentiality is maintained.
- Ensure that all care is documented, that all entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse.
Personal Responsibilities
- Attend all relevant mandatory training and remain up to date
- Undertake an annual staff worker appraisal
- If not already achieved to complete the Care Certificate within 6 months of commencing employment with the Trust
- Ensure that the uniform policy is adhered to at all times including displaying your photo ID badge/card
General Responsibilities
- Assist with the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment. Ensure beds and equipment are properly cleaned between patient use as per IPC guidelines.
- Adhere to infection control policy and procedures, demonstrating an understanding of universal precautions and good hand hygiene.
- Work in a manner to reduce waste and take responsibility for safe and prudent use of equipment and clinical consumables.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES OF THE POST:
Patient Care
- Conducting oneself in a professional manner towards children and their families, carers, colleagues and other agencies, at all times with in one of our Paediatric areas- Paediatric Emergency Department, Ash Ward (Inpatient Ward) or Oak Ward (Day case ward)
- To be responsible for maintaining and conducting oneself to ensure good working relationships with colleagues by contributing to the effective running of the ward/department.
- Providing 1:1 support and care to patients and their families
- To participate in working collaboratively with other Trust services and external agencies to provide seamless care for babies, children and young people.
- To support parents/carers to provide babies, children and young people with personal care, where and when required, and demonstrate empathy, dignity, respect and compassion at all times.
- Support registered staff with the physical health, comfort and wellbeing of babies/children/young people, including recording vital signs once competency completed.
- Support registered staff with implementation in all aspects of the patients plan of care
- To provide support and supervision for patients admitted with Eating disorders and Mental Health needs, working alongside the registered staff to care for these patients recognising their individual needs.
- Escort patients from the ward to other departments within the hospital, in accordance with Standards of Practice and Care, maintaining their privacy and dignity at all times.
- To maintain the highest possible standards of compassionate and profession family centred care
- Empower children and their families by ensuring that they receive relevant information about their treatment, medication, available services, advocacy services, ward routines and safety procedures under the guidance of a registered nurse.
- To promote a positive experience for children and families through proactive listening, being responsive to issues raised/concerns raised by patient family with colleagues and senior members of the team.
- To record vital signs and report to a registered member of the team, any changes which may indicate an alteration in the general well-being and safety of a patient/family member. This would include observations around the patients presentation, behaviour, mood and verbal content.
- Ensure that the environment is clean and tidy at all times. To liaise with the cleaning team regarding cleanliness
Communication
- Answer the telephone in accordance to the Trusts Standards for Practice and Care and refers calls to the nurse in charge as appropriate.
- Communicate with children and relatives in a courteous, caring, sensitive, appropriate manner and refer to the nurse in charge as required.
- Report any incidents, accidents, concerns, near misses or complaints to the nurse in charge.
- Be sensitive to the patient and their environment, ensuring communication of a personal and or private nature is discreet and patient confidentiality is maintained.
- Ensure that all care is documented, that all entries made by the post holder in the nursing notes are current, relevant and accurate, and the content will then be reported & counter signed by the registered nurse.
Personal Responsibilities
- Attend all relevant mandatory training and remain up to date
- Undertake an annual staff worker appraisal
- If not already achieved to complete the Care Certificate within 6 months of commencing employment with the Trust
- Ensure that the uniform policy is adhered to at all times including displaying your photo ID badge/card
General Responsibilities
- Assist with the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment. Ensure beds and equipment are properly cleaned between patient use as per IPC guidelines.
- Adhere to infection control policy and procedures, demonstrating an understanding of universal precautions and good hand hygiene.
- Work in a manner to reduce waste and take responsibility for safe and prudent use of equipment and clinical consumables.
Person Specification
Qualifications
Essential
- Functional level of English and Maths
- Care Certificate in Acute Care achieved through the NHS
- Level 3 qualification
Desirable
- Level 3 Health and Social Care qualification
Other
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors, colleagues with respect
- Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern.
- Residing in UK with a valid right to work documentation to work in UK.
Experience
Essential
- Previous experience working as a health care support worker within the NHS for a minimum of six months.
- Working as part of a team
Desirable
- Previous experience in training and supporting new staff
Knowledge
Essential
- Trust vision, values and behaviours and strategic objectives
- Understanding of the role of the Healthcare Support Worker in the hospital setting.
Skills
Essential
- Effective Communication
- Required IT skills
- Caring and Compassionate
- Empathy and understanding
- Ability to provide excellent patient centred care
Desirable
- Extended skills such as venepuncture, cannulation and undertaking ECGs
Person Specification
Qualifications
Essential
- Functional level of English and Maths
- Care Certificate in Acute Care achieved through the NHS
- Level 3 qualification
Desirable
- Level 3 Health and Social Care qualification
Other
Essential
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors, colleagues with respect
- Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern.
- Residing in UK with a valid right to work documentation to work in UK.
Experience
Essential
- Previous experience working as a health care support worker within the NHS for a minimum of six months.
- Working as part of a team
Desirable
- Previous experience in training and supporting new staff
Knowledge
Essential
- Trust vision, values and behaviours and strategic objectives
- Understanding of the role of the Healthcare Support Worker in the hospital setting.
Skills
Essential
- Effective Communication
- Required IT skills
- Caring and Compassionate
- Empathy and understanding
- Ability to provide excellent patient centred care
Desirable
- Extended skills such as venepuncture, cannulation and undertaking ECGs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
