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Ashford & St. Peter's Hospitals NHS Foundation Trust

Cytology Clerical Officer

The closing date is 05 January 2026

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Job summary

The post holder will:

Perform data entry tasks in the Cytology office using the Enterprise LIMS.

Answer phone calls and take appointment bookings.

Answer telephone helpline enquires and refer on queries to other areas if necessary.

Checking request forms against patient history to allocate to appropriate work streams.

Scan request forms and history documentation into DART database.

Match microscope slides and request forms and transport them to the screening room.

Main duties of the job

Entering patient details onto the Enterprise LIMS.

Entering patient results onto the Enterprise LIMS.

Scanning daily of request forms into DART database.

To respond to all telephone enquiries and to keep records.

Make enquiries to GP surgeries, Consultants and other hospitals.

Look up patient histology on external hospital systems.

To inform the Office Manager, on a regular basis, of any work backlogs.

Carrying out general clerical duties i.e. Filing, photocopying.

Carry out daily audits on negative Gynae and non gynae request forms

Carry out daily direct referral query, using excel and send by secure email to internal and external Colposcopy clinics.

Carry out weekly direct referral query for each Colposcopy clinic that receives daily direct referrals sending by secure email.

Dealing with andrology appointments booking and print appointment calendar from outlook.

Assist in the training of new starters.

Match microscope slides and request forms and transport them to the screening room

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

Excellent pension scheme and annual leave entitlement
On-site Nurseries
On-site staff cafes
On-site parking
Support in career development
Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:www.asph-careers.org

Date posted

22 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year per annum inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC9057-ED

Job locations

St Peters Hospital

Guildford road

Chertsey

KT16 0PZ

Job description

Job responsibilities

See main duties

To have the skills necessary to use the BSPS LIMS system (Winpath Enterprise) for data entry, result entry, report authorisation and accessing older authorised reports.

To use the ipassport document control software package to record training and competency + access controlled documents

Job description

Job responsibilities

See main duties

To have the skills necessary to use the BSPS LIMS system (Winpath Enterprise) for data entry, result entry, report authorisation and accessing older authorised reports.

To use the ipassport document control software package to record training and competency + access controlled documents

Person Specification

Attitude, Behaviour and Values

Essential

Seeks out and takes opportunities for improving the service offered
Flexible in their attitudes and behaviours to support team working and delivery of objectives
Supports learning and development of self and others
Willing and able to take personal responsibility
Always puts patients first and customer service focused

Desirable

already works within NHS setting

Qualifications and Further Training

Essential

At least 5 GCSE's or NVQ to level 2 or equivalent qualifications

Desirable

NVQ level 2 or higher English or IT

Experience

Essential

Experience of working in an admin role

Desirable

Use of BSPS LIMS e.g. Winpath Enterprise to include accessing patient results and data entry.
Customer service experience

Skills

Essential

Ability to work to deadlines, well organised and flexible.
Multi-tasking skills, prioritisation skills and initiative
Written and verbal communication skills including a clear concise and polite telephone manner
Ability to maintain good working relationships with all members of staff.
Good computer skills and proficient with Microsoft package

Desirable

Advanced experience with using MS package
Analytical skills in collecting, analysing information and make informed decisions

Person Specification

Attitude, Behaviour and Values

Essential

Seeks out and takes opportunities for improving the service offered
Flexible in their attitudes and behaviours to support team working and delivery of objectives
Supports learning and development of self and others
Willing and able to take personal responsibility
Always puts patients first and customer service focused

Desirable

already works within NHS setting

Qualifications and Further Training

Essential

At least 5 GCSE's or NVQ to level 2 or equivalent qualifications

Desirable

NVQ level 2 or higher English or IT

Experience

Essential

Experience of working in an admin role

Desirable

Use of BSPS LIMS e.g. Winpath Enterprise to include accessing patient results and data entry.
Customer service experience

Skills

Essential

Ability to work to deadlines, well organised and flexible.
Multi-tasking skills, prioritisation skills and initiative
Written and verbal communication skills including a clear concise and polite telephone manner
Ability to maintain good working relationships with all members of staff.
Good computer skills and proficient with Microsoft package

Desirable

Advanced experience with using MS package
Analytical skills in collecting, analysing information and make informed decisions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peters Hospital

Guildford road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peters Hospital

Guildford road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)