Ashford & St. Peter's Hospitals NHS Foundation Trust

Pre-Assessment Administrator, Ophthalmology

The closing date is 31 December 2025

Job summary

An exciting opportunity has arisen to further improve the Ophthalmology Department at Ashford Hospital.

This 37.5 hours role of pre-assessment administrator is required to provide administrative support within the surgery booking team. Candidates are required to have a high level of organisational skills and someone who is good at communicating with a wide range of health care professionals as well as patients and their relatives.

Main duties of the job

The post holder will provide a comprehensive administrative support to the nursing and surgery booking team. They will be expected to organise their workload and co-ordinate their activities with other clinical office staff and administrative co-ordinators to ensure that an efficient service is provided. The pre-assessment administrator will have the responsibility for the booking and cashing out of all pre-assessment clinics on both the Ashford and St Peters sites. To carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the pre-assessment administrator should exercise initiative commensurate with the role, and it is vital that confidentiality be maintained at all times.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trust's normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year pa inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC7269-SK

Job locations

Ashford Hospital

London Road

Ashford

TW15 3AA

Job description

Job responsibilities

Responsible for the booking of all appointments for the Ophthalmology pre-assessment led clinics, in line with urgency or chronological order from a daily exported waiting list via RTT
To ensure the correct letters and paperwork inserts are sent to patients.
Manage queries from patients and the pre-assessment nursing team regarding fitness to proceed with surgery and update RTT.
Cancellation/DNA patient status is to be updated via the RTT system; liaise with Surgery Booking Team when a clinical review is to be raised.
Support with the waitlisting of patients onto the patient centre from the electronic TCI form for surgery.
To use new working systems within the clinical office
To promote an efficient service, i.e., fast-save IT systems, nursing notes on Evolve and discharge summary systems.
General office duties may be required, including filing and photocopying and ordering of stationery supplies, within agreed limits.

Job description

Job responsibilities

Responsible for the booking of all appointments for the Ophthalmology pre-assessment led clinics, in line with urgency or chronological order from a daily exported waiting list via RTT
To ensure the correct letters and paperwork inserts are sent to patients.
Manage queries from patients and the pre-assessment nursing team regarding fitness to proceed with surgery and update RTT.
Cancellation/DNA patient status is to be updated via the RTT system; liaise with Surgery Booking Team when a clinical review is to be raised.
Support with the waitlisting of patients onto the patient centre from the electronic TCI form for surgery.
To use new working systems within the clinical office
To promote an efficient service, i.e., fast-save IT systems, nursing notes on Evolve and discharge summary systems.
General office duties may be required, including filing and photocopying and ordering of stationery supplies, within agreed limits.

Person Specification

Qualifications

Essential

GCSE Math and English or equivalent

Knowledge

Essential

Good range of administrative/ administrative procedures.

Experience

Essential

Of working in a busy office and dealing with conflicting demands

Desirable

Microsoft office
NHS experience

Person Specification

Qualifications

Essential

GCSE Math and English or equivalent

Knowledge

Essential

Good range of administrative/ administrative procedures.

Experience

Essential

Of working in a busy office and dealing with conflicting demands

Desirable

Microsoft office
NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

London Road

Ashford

TW15 3AA

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

London Road

Ashford

TW15 3AA

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)